Statement
of
Work

for
Systems
Administrator

I.
Background

The Oregon Department of Agriculture (ODA) is undertaking two major
technology modernization initiatives: the Data Center Modernization (DCM)
Project and the Mac to Windows Transition Project. These projects establish the
foundation for ODA's enterprise technology
strategy
by
modernizing
identity
services,
infrastructure,
server
environments, endpoint management, and workstation platforms. ODA
requires an experienced Systems Administrator to augment internal staff and
provide technical expertise throughout these initiatives while also assisting
with operational support as needed.

II.
Objective

Provide
senior-level
systems
administration
services
to
support
planning,
implementation, testing, deployment, documentation, operational
readiness, and ongoing operations for ODA's technology environment during the
engagement.

III.
Scope
of
Services

·
Support
the
Data
Center
Modernization
and
Mac
to
Windows
Transition
projects.

·
Administer
Windows
Server,
Active
Directory,
Microsoft
Entra
ID,
Microsoft
365,
Azure,
DNS, DHCP, and related infrastructure.

·
Support
Microsoft
Intune,
Group
Policy,
endpoint
management,
Windows
imaging,
workstation deployment, and device lifecycle management.

·
Assist
with
server
migrations,
identity
modernization,
domain
consolidation,
and
infrastructure modernization.

·
Develop
and
maintain
technical
documentation,
standard
operating
procedures,
and
knowledge transfer materials.

·
Participate
in
testing,
pilot
deployments,
production
implementations,
and
troubleshooting.

·
Provide
Tier
III
technical
support
and
assist
with
day-to-day
operational
systems
administration activities as assigned.

·
Coordinate
with
ODA
staff,
project
managers,
vendors,
and
stakeholders.

·
Perform
other
related
systems
administration
duties
necessary
to
support
project
and operational objectives.

IV.
Deliverables

The
Contractor
shall
provide:

·
Professional
systems
administration
services
in
accordance
with
this
Statement
of
Work.