Holtec International

Systems Administrator

Holtec International  •  Camden, NJ (Hybrid)  •  10 hours ago
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Job Description

The Systems Administrator (or Senior Help Desk Administrator) provides technical support and system administration within a Windows Server and Microsoft 365 environment. This position ensures the stability, performance, and security of user systems, servers, storage, and virtual environments. The role includes troubleshooting hardware/software issues, managing virtual machines, and maintaining enterprise storage and backup systems across office and production facilities.

Location: Camden, NJ

Primary Responsibilities:

  • 3 minimum 5+ years preferred of experience in desktop or systems support, troubleshooting hardware and software issues.
  • Strong understanding of Microsoft operating systems (Windows 10/11, Windows Server 2012–2022) and Office 365 administration.
  • Working knowledge of Active Directory, DNS, DHCP, and network troubleshooting (subnets, VLANs, IP addressing).
  • Proficiency with ManageEngine ServiceDesk or similar enterprise ticketing systems.
  • Experience supporting virtual environments (VMware) and enterprise storage systems (EMC, Isilon).
  • Familiarity with backup and recovery platforms, including NetBackup.
  • Intermediate knowledge of computer hardware, peripherals, and repair.
  • Experience with Windows file shares, NTFS permissions, and group policies.
  • Understanding of ERP system functionality and its integration with IT infrastructure.
  • Knowledge of TIA/EIA-568 cabling standards and structured cabling best practices.

Specific Areas of Responsibility:

End-User and Helpdesk Support

  • Respond to and resolve support tickets daily via ManageEngine ServiceDesk or other ticketing systems, addressing hardware, software, and network issues.
  • Provide desktop and remote support for all levels of management and production employees.
  • Troubleshoot and resolve user issues related to Windows 10/11, Microsoft Office 365, printers, and peripherals.
  • Configure and manage Active Directory (AD) user accounts, passwords, and security groups.
  • Administer Office 365 licenses, mailboxes, and multi-factor authentication (MFA).
  • Perform software installation, configuration, and updates according to IT standards.
  • Maintain accurate hardware and software inventory, manage asset tracking, and report on equipment requirements.
  • Provide user training on company systems, software, and security best practices.
  • Document all work performed and system changes in accordance with ITIL standards.

Systems Administration:

  • Support and maintain Windows Server environments (2012, 2016, 2019, 2022), including system patching, security updates, and connectivity.
  • Administer and monitor virtual environments using VMware vSphere/ESXi, including provisioning, snapshots, and performance management of VMs.
  • Manage enterprise storage systems (such as EMC and Dell Isilon, NetAPP)—including provisioning shares, monitoring capacity, and ensuring redundancy and data integrity.
  • Oversee backup operations using NetBackup and other enterprise solutions; verify backup completion, conduct test restores, and ensure disaster recovery readiness.
  • Configure and manage file servers, including permissions, shares, and quotas.
  • Support DNS, DHCP, VLANs, and IP addressing, performing network troubleshooting and configuration when necessary.
  • Assist in server lifecycle management, including installation, patching, monitoring, and retirement of hardware and virtual resources.
  • Ensure adherence to corporate data retention, cybersecurity, and access control policies.

Additional Responsibilities:

  • Install and support specialized software such as SolidWorks, AutoDesk, MATLAB, and Adobe products.
  • Manage local printer maintenance through third-party vendor contracts.
  • Support cabling infrastructure following TIA/EIA-568 standards.
  • Collaborate with the IT team to improve efficiency, automation, and system reliability through proactive problem solving and documentation.

Physical Demands & Work Environment:

  • Ability to work in both office and production environments, which may include standing, sitting, crouching, bending, reaching, and lifting up to 50 pounds unassisted.
  • Must be able to climb stairs and navigate confined areas as required to support field operations.

Requirements:

  • Experience deploying and managing 3D design software such as SolidWorks, AutoDesk, and MATLAB.
  • Experience with enterprise storage configuration and capacity planning (Isilon, EMC).
  • Familiarity with ITIL service management principles.
  • Relevant certifications such as CompTIA Network+/Security+, Microsoft MCSA/MCSE, or VMware Certified Professional (VCP).

A Generation Ahead by Design™
Investing in people who power the future.

We believe great work deserves great rewards. Our benefits go beyond the basics, reflecting our commitment to supporting your whole self…your health, your future, and your career growth. This includes:

Compensation:

  • Annual compensation based on skills and experience ranging from $80,000 - $95,000.

Benefits:

  • Industry‑leading medical, dental, and vision coverage with a generous employer premium contribution and Day 1 eligibility!
  • FLEX Program – Hybrid work opportunities available for eligible roles, where business needs and role requirements allow
  • 401(k) retirement plan with up to a 5% company match and immediate vesting to support long‑term financial security
  • Paid time off and 11 paid holidays to support rest, balance, and recharge
  • Wellness program offering rewards for participation in company‑supported health initiatives
  • Commuter benefits supporting mass transit and commuter parking options
  • Company‑paid life and AD&D insurance for added peace of mind
  • Education assistance to support continued education and professional growth
  • Employee support and voluntary benefits, including an Employee Assistance Program and optional coverage such as disability, legal, identity theft, and insurance programs
  • Benefits eligibility and offerings may vary based on role, location, and employment status

If you’re driven to solve meaningful challenges and make a lasting impact, we invite you to build your career at Holtec— a generation ahead by design™

Holtec International

About Holtec International

Holtec International is a global turnkey supplier of equipment and services for the Nuclear, Solar, Geothermal, and Fossil Power Generation sectors of the energy and petrochemical industry. As a fully integrated supplier, Holtec possesses in-house capabilities to design, engineer, analyze, construct, license, and deploy the technologies offered by the company; this includes technologies to manage used nuclear fuel and waste discharged from nuclear reactors and wet and dry (air cooled) heat transfer equipment for commercial power plants. Holtec is also developing a Small Modular Reactor (SMR), which will provide for modular, distributed, carbon-free, base-load energy.

Holtec International’s industrial activities are principally focused on six continents: North America, South America, Europe, Asia, Africa and Australia. Britain, Spain, Switzerland, Belgium, China, Ukraine, Canada, Mexico, the United States and Brazil are among the countries where Holtec International has provided significant goods and services. The domestic market in the United States, however, has been the catalyst for Holtec’s technical innovations in its fields of endeavor, which the company has successfully parlayed into business successes in overseas markets. Over 70% of Holtec’s output is consumed by the domestic power industry; the balance is destined for foreign markets. Holtec’s corporate moorings are firmly and deeply anchored in the power industry: Over 150 power generation stations in the U.S., including over 80 commercial nuclear power plants, have been Holtec customers over the past two decades.

Holtec International has a long and excellent reputation for honesty and integrity in business dealings. This reputation is a priceless asset which must be safeguarded continually by all Holtec employees. To succeed, Holttec must have the trust and confidence of its customers, subcontractors, suppliers, fellow associates and the public. Maintaining an unwavering commitment to the highest standards of business ethics and conduct is crucial to Holtec’s future.

Industry
Architecture & Engineering
Company Size
1,001-5,000 employees
Headquarters
Jupiter, Florida
Year Founded
1986
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