Job Description

If you enjoy solving complex challenges in a collaborative environment that celebrates each person’s ideas, experience, and creativity, this might be the opportunity for you. Flad is a national architectural firm with ten offices, looking to hire a Systems Administrator to work in our Madison, WI office. This role assists in the configuration and maintenance of Flad’s system infrastructure, including application license servers, Windows servers, and escalations from the service desk. It also assists with Windows enterprise systems administration and on-premises Microsoft systems. Flad is a team of creative, intelligent, energetic people who help our clients tackle the issues that change people’s lives.

How will your days be spent

• Maintain and manage Microsoft 365 services and related processes.
• Perform system administration for all assigned systems, manage vendor relationships, and maintain the security and integrity of systems and backups.
• Assist in managing system administration for infrastructure systems such as building security, Microsoft systems infrastructure, and software licensing systems.
• Assist in the evaluation, research, and implementation of Windows server-based technologies.
• Oversee the installation, configuration, testing, deployment, upgrading, management, and documentation of Windows server hardware, Hyper-V, and software configurations to maximize security, reliability, and minimize vulnerabilities.
• Perform overall administration of Flad collaboration systems, such as Microsoft 365 email and account maintenance, Zoom, and Microsoft Teams.
• Manage the installation, support and updates of software applications and Windows Server operating systems. Participate in technical support on troubleshooting problems and standard software applications.
• Perform scheduled rotation of routine technical support duties (help desk and pager).

What you bring to this role

Technical Experience:

• Minimum one year of relevant systems support experience required.
• Minimum one year of experience with Microsoft Windows Server operating systems and Microsoft Windows 11 operating system required.
• Experience with Microsoft Office applications and other similar standard office applications required. Familiarity with AutoCAD, Revit, and Adobe desktop publishing/design applications preferred.
• Minimum one year of experience installing, configuring, and troubleshooting IP computing devices on a TCP/IP network required.
• Experience with Powershell scripting, automation methods, InTune policies and GPOs required.
• Experience with automated software deployment systems such as WSUS, PDQ Deploy, InTune, etc. preferred.

Other Skills:

• Ability to communicate effectively (written and verbal) with clients, consultants, and team members.
• Skilled at working well within a team environment, with people at all levels of an organization, while juggling multiple demands.
• Strong attention to detail, excellent organizational and interpersonal skills, and flexibility in adjusting to shifting priorities and/or deadlines.
• Ability to problem-solve and resolve client issues while providing a quality, personable experience.

Education:

• Minimum two-year technology degree required.

Flad offers a wide range of benefits, including:

• Health, dental, and vision insurance
• Generous paid time off and paid holidays
• Financial health and wellness benefits - retirement savings plan; fiduciary advisor; identity theft plan; Section 125 flexible benefits, including mass transit and parking; income protection – life insurance, short-term disability, long-term disability; Employee Assistance Program (EAP)
• Continuing education and career development – internal programs; funds set aside for external programs, licensure and sustainability support, annual professional registration, and organization reimbursement
• Hybrid work environment

Flad Architects is an Equal Employment Opportunity employer. Flad will provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If you need a reasonable accommodation to apply for a position, please contact Human Resources at 608-238-2661 or email us at humanresources@flad.com.