Job Description

This role is responsible for day-to-day administration, reliability, and security of our on-premises and cloud infrastructure in a fast-paced manufacturing environment. This is a hands-on role that involves maintaining existing systems, implementing new ones, and supporting the technological needs of a growing organization.

Requirements

• Server & Infrastructure: Manage and maintain Windows Server environments including Active Directory, DNS, DHCP, Group Policy, file shares, and print services. Plan and execute server upgrades, patching cycles, and hardware refreshes.
• Microsoft 365 & Cloud: Administer Exchange Online, Teams, SharePoint, and Entra ID. Manage Conditional Access policies, license assignments, and tenant security configuration.
• Networking: Support and troubleshoot a multi-building campus network including managed switches, wireless infrastructure, firewalls, and VPN. Coordinate with ISPs and resolve connectivity issues that impact operations.
• Security: Enforce endpoint protection, firewall policies, MFA, and access controls. Monitor audit logs, respond to security events, and drive improvements to overall security posture.
• Backup & Disaster Recovery: Manage backup infrastructure, test restore procedures and maintain disaster recovery documentation.
• New Systems & Software: Research, evaluate, and implement new tools, platforms, and software as business needs evolve. Assist with system migrations, upgrades, and rollouts.
• Licensing & Asset Management: Track software licensing across the organization. Ensure compliance, manage renewals, and provide recommendations on cost-effective licensing strategies.
• AI & Emerging Technology: Support the adoption and integration of AI tools and workflows as directed by IT management. Maintain a willingness to learn and apply new technologies as they are introduced.
• Documentation: Maintain clear and accurate documentation for systems, configurations, procedures, and network topology.
• Other IT and technical duties as assigned.

Educational Requirements/Degree(s)

• 3-5+ years in a systems administrator, infrastructure, or similar hands-on IT role.

Job Requirements/Knowledge and Experience

• Solid experience with windows Server (2016-2022), Active Directory, Group Policy, DNS, and DHCP.
• Working knowledge of Microsoft 365 administration including Exchange Online, Teams, Entra ID, and Conditional Access.
• Experience managing firewalls (SonicWall or similar) and understanding of network security fundamentals.
• Comfortable with enterprise networking concepts including VLANS, routing, managed switches, and wireless.
• Strong communication skills with the ability to explain technical issues to non-technical staff.
• Consistent documentation habits and attention to detail.
• Customer service mindset and the ability to work well within a high-performing team are crucial.
• Experience supporting IT in a manufacturing, industrial, or production environment.
• Familiarity with ERP systems and the teams that rely on them.
• Experience with PowerShell scripting for task automation.
• Hands-on experience with MDM platforms for managing mobile device fleets.
• Exposure to RMM, ITSM, or auditing and compliance tools.
• Experience with VoIP or Teams Calling administration.