Job Description

Systems Administrator

Department: Information Technology

Employment Type: Full Time

Location: Cumberland, RI

The Systems Administrator is responsible for the reliability, security, and day-to-day operation of the company’s IT infrastructure. This role owns core systems including servers, identity, cloud infrastructure, Microsoft 365, networking, and endpoint management. The ideal candidate is hands-on, security-minded, and comfortable troubleshooting complex issues independently in a mixed on-prem and cloud environment.

Key Responsibilities

• Administer and maintain Windows Server environments (on-prem and Azure)
• Manage Microsoft 365 services including Exchange, Entra ID (Azure AD), Teams, and Intune
• Provision and manage user accounts, permissions, groups, and access controls
• Monitor system performance, availability, and security
• Manage backups, disaster recovery, and business continuity processes
• Administer network services including firewalls, VPNs, LAN/WAN, and site-to-site connectivity
• Patch, update, and harden systems according to best practices
• Troubleshoot outages and complex technical issues across systems and networks
• Work with vendors and ISPs while owning resolution and follow-through
• Maintain accurate system documentation and diagrams
• Support IT projects such as infrastructure upgrades, migrations, and security initiatives
• Assist with endpoint management and escalation support when needed

Skills, Knowledge and Expertise

• 3+ years experience as a Systems Administrator or similar role
• Strong Windows Server administration experience
• Solid understanding of networking fundamentals (DNS, DHCP, routing, VPNs)
• Experience with Microsoft 365 administration
• Familiarity with Azure or other cloud platforms
• Experience implementing security controls, backups, and recovery
• Ability to troubleshoot issues independently and methodically
• Strong documentation and communication skills

Preferred Technical Experiences:

• Azure infrastructure administration (VMs, networking, RBAC)
• Intune / endpoint management
• VMware or Hyper-V
• Linux administration
• Scripting or automation (PowerShell preferred)
• Experience supporting multiple sites or remote offices

Benefits

• Generous Holiday Time
• Medical, Vision, and Dental Benefits within first 30 days
• Retirement Plans with Company Match
• Employee Discount on inMusic products