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We're committed to bringing passion and customer focus to the business.
Information Technology
Under the general direction of the Chief Information Officer, this position is responsible for coordinating and performing a variety of technical tasks to support our end users’ computing environment to meet operational standards, including those of Systems Security. This position leads efforts to respond to, assess, and resolve issues regarding computer hardware, software, and peripheral equipment. Also works to monitor work queues and direct work efforts to make sure work is prioritized and completed in a timely manner. The incumbent will work with project managers and other managers to schedule and complete work needed for projects. The incumbent of this position is expected to spend the majority of their time performing leading the work of the Technical Services group and working closely with Network Operations and Systems Security.
Analyzes, reviews, monitors, and reports on the performance of existing and future data systems and applications.
Troubleshoots computer hardware, software, and peripheral technical issues. Performs preventative maintenance of computer systems and peripherals.
Monitors work queues and assignments to make sure work is completed in a timely manner.
Works with project managers and other managers in the completion of projects.
Makes sure that technical services schedules are published on time and meet requirements.
Assists with various asset control and tracking duties. Ensures that all surplus PC storage devices are processed in accordance with HIPAA and SVMH established procedures.
Is a key participant of our systems security program to manage endpoint security and user security. Contributing to and leading our systems security initiatives related to our endpoint systems and end users across the SVMHS enterprise.
Utilizes information recorded in the Help Desk ticketing system to manage and process assigned tickets. Completely updates and closes tasks after completion of each service request. Creates new tickets as needed or directed.
Maintains updates and creates all Help Desk and Technical Services group policies under the direction and guidance of the Chief Information Officer.
Performs other duties as assigned.
Education: Position requires a high school diploma or GED.
Licensure: Valid Driver’s license required. A+ Certification preferred.
Experience: One (1) year of experience in the computing field and/or Help Desk preferred
Pay Range: The hourly rate for this position is $40.34 - $50.42. The range displayed on this job posting reflects the target for new hire salaries for this position.
Job Specifications:
● Union: Non-Affiliated● Work Shift: Variable● FTE: 0.0● Scheduled Hours: 0
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Salinas Valley Health exists to help our community rise through good health. Founded in 1953 as Salinas Valley Memorial Hospital, today we serve individuals and families throughout the Salinas Valley, the Monterey Peninsula and the surrounding region. Each year, our highly trained team of healthcare professionals takes our renowned quality of patient care to the next level. Our team actively utilizes the latest medical techniques with our state-of-the-art technology to improve individual and community health and well-being.
Our 263-bed acute care medical center employs more than 2,400 staff. In 2021, we achieved ANCC Magnet Recognition®, the highest and most prestigious distinction that a healthcare organization can achieve for nursing excellence. Earning this Magnet® designation reaffirms our steadfast commitment to nursing excellence and quality patient care. Our focus on Cancer Care, Cardiac Care, Orthopedics, Obstetrics and Stroke Center is led by 322 board-certified physicians across a broad spectrum of specialties, all dedicated to your care.
To enhance and expand the reach of our care, we strategically partner with larger research and metro hospitals such as Stanford. In addition, we are part of a network of urgent care and surgery centers, the only Perinatal Diagnostic Center in the region and an Emergency Department that provides care to more than 6,300 patients every year.
