Job Description

Position Summary

This role is not eligible for immigration sponsorship

Headquartered in Plano, TX, Samsung Electronics America (SEA) is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. Across each of these areas, our work drives innovation, economic growth and workforce opportunity in the United States.

For nearly five decades, Samsung has been at the forefront of technological advancements, investing over $100 billion and creating more than 20,000 jobs nationwide. Our mission? To integrate cutting-edge products, services, and AI technology to deliver smarter, sustainable, and more connected experiences that empower people to live better.

As a wholly owned subsidiary of Samsung Electronics Co., Ltd., SEA offers opportunities to work alongside global visionary thinkers and innovators who are passionate about making a difference. Explore the exciting opportunities at Samsung Electronics America and discover how you can make an impact.

To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

If you have ambitions to be a part of a Best in Class organization, Samsung’s Wireless Networks team is the place to be. The role of the Wireless Networks Team is to support our carrier customers through innovative technology road map. The dynamic culture at Samsung offers both great challenge and great reward. If you want to work among the very best talent in the industry, working on the most innovative products in the world, Samsung is the place to be.

We are looking for a 4G/5G RAN SME to join our Wireless network team. You will be a key contributor as a subject matter expert in a multi-functional team of R&D, Systems engineering, and product validation to introduce Samsung products to Wireless Carrier.

Role and Responsibilities

Essential Duties and Responsibilities:

• Responsible for development of feature requirements, systems and performance analysis, conduct deep-dive customer sessions on 4G/5G Call processing related features and air interface technologies.
• Analyzing the customer requirements, converting then into system requirements and capturing of detail design for the development team for all Samsung product features.
• Responsible for leading technical discussions on Samsung products/scheduler related features with several customer vertical organization including 4G/5G RAN Development groups and RAN performance groups.
• Author technical proposals, Technical research and white papers, design documents and Operator network design.
• Aid in product & feature performance analysis, evaluation of new product & SW releases and third party product evaluation to build product synergies.
• Provides expert technical support in the pre-sales process and creates compelling technical and commercial solutions in order to help achieve the assigned sales goals and business objectives.
• Translates and communicates complex technical design considerations between the Samsung sales team and carriers’ network business
• Educate our customers on Samsung’s new products and services both individually and in a team environment.
• Ensures that customer commitments are achieved according to plan.
• Works closely with various support organizations, logistics, and cross-functional teams from SEA and Samsung HQ to achieve successful new product rollouts and developments.
• Accountable for leading testing and deployment efforts 4G/5G key features with customers, including test plan development, reviewing test plan with customers, driving cross-functional teams to execution, review of test results, issue identification, analysis and quality proofing.
• Responsible for Tier 3 support, analyzing and troubleshooting scheduler related issues reported from customer labs, field sites and production network.
• Review and provide recommendations to improve LTE and 5G RAN network performance by evaluating and trending key KPIs, performing trials and providing optimization guidelines.

Background/Experience required:

• Undergraduate Degree in engineering with 8-10 years of directly related experience is required. A Masters with 8+ years of experience is preferred
• Must have 4G/5G Call Processing experience with in-depth knowledge of signaling protocols and understanding of concepts such as Hybrid Beamforming, Massive MIMO, New Waveforms, LTE-NR interworking & co-existence, 5G Numerologies etc.
• Experienced and fluent with 3GPP RAN product architecture, design, implementation and performance improvements (KPIs). Good understanding of scheduler functionality is beneficial.
• Experience with system engineering activities such as feature requirements identification, feature description documentation, parameter optimization, performance analysis, test strategy creation, problem troubleshooting is desirable
• Thorough understanding of 3GPP specification for LTE/LTE-A/5G/VoNR features and Protocols, experience with ongoing 3GPP activities is beneficial
• Working knowledge of various RF antenna technologies & network optimizations.
• Ability to leverage latest AI Tools to streamline RAN network analysis
• Ability to recognize gaps and built tools and documentation to improve knowledge sharing and team deliverables
• Experience with Virtualized RAN solutions is a plus
• Experience with scripting or Python programing is a plus
• Ability to project confidence and clarity in written and verbal discussions in English
• Ability to travel sporadically

Skills and Qualifications

Necessary Skills and attributes:

The ability to plan, organize and prioritize multiple projects, sales and simultaneous performance objectives. Work in a team environment, in order to achieve personal and team project milestones and to complete assignments within established time frames. Accept tasks and problems/situations that differ, requiring creativity to search for optimal solutions, when only broad and general guidelines exist for solving problems. The ability to utilize implied knowledge of task alternatives and to make spontaneous decisions using past experience and the guidance and/or successful experiences of others. Demonstrated ability to interact at multiple levels within customers organizations. Negotiate with and convince others, in a potentially adversarial environment, including customer directors, managers and staff with opposing views to accept/approve plans, technical and project recommendations. Make professional technical sales presentations in writing, through email, reports, or orally, to an audience of high technical skills, management and operational experience. Develop accurate proposals and designs to meet customer needs.

Physical/Mental Demands:

Work is generally performed in an office environment. Operate a computer keyboard and view a video display terminal between more than 50% of work time, including prolonged periods of time. Requires considerable work utilizing high visual acuity / detail, numeric / character distinction and moderate hand / finger dexterity. The movement and transportation of equipment, most of the time is under 25 pounds. Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenges and project management deadlines. Machines, tools, equipment, and work aids include PC’s, printers, copiers, faxes and other equipment commonly associated with an office work area. May require working additional hours beyond normal schedule. Travel varies depending on position. Consistently demonstrates a commitment to policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest and ethical responsibilities.

Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

To ensure a fair and transparent recruitment process, please do not use GenAI tools during your interview unless explicitly permitted; failure to adhere to these guidelines may result in disqualification from the recruitment process.

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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

• Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.