Who are we
Fulcrum Digital
is an agile and next-generation digital accelerating company
providing digital transformation and technology services right from ideation to
implementation. These services have applicability across a variety of
industries, including banking & financial services, insurance, retail,
higher education, food, healthcare, and manufacturing.

The Role

• 
  Plan, manage,
  and oversee all aspects of a Production Environment
• 
  Define
  strategies for Application Performance Monitoring, Optimization in Prod
  environment
• 
  Respond to
  Incidents and improvise platform based on feedback and measure the
  reduction of incidents over time.
• 
  Support
  deployment of code into multiple lower environments. Supporting
  current processes with an emphasis on automating everything as soon as
  possible.
• 
  Design, develop and standardize Monitoring and
  Alerting mechanism for the supported applications.
• 
  Take a
  holistic approach to problem solving, by connecting the dots during a
  production event through the various technology stack that makes up the
  platform, to optimize meantime to recover.
• 
  Engage in and
  improve the whole lifecycle of services—from inception and design, through
  deployment, operation and refinement.
• 
  Analyse ITSM
  activities of the platform and provide feedback loop to development teams
  on operational gaps or resiliency concerns.
• 
  Support
  services before they go live through activities such as system design
  consulting, capacity planning and launch reviews.
• 
  Support the
  application CI/CD pipeline for promoting software into higher environments
  through validation and operational gating, and lead in DevOps automation
  and best practices.
• 
  Maintain
  services once they are live by measuring and monitoring availability,
  latency, and overall system health.
• 
  Scale systems
  sustainably through mechanisms like automation and evolving systems by
  pushing for changes that improve reliability and velocity.
• 
  Work with a
  global team spread across tech hubs in multiple geographies and time
  zones.
• 
  Ability to
  share knowledge and explain processes and procedures to others.
• 
  Able to
  perform on-call duties on a rotational basis.
• 
  Occasional
  off hours work required.

Requirements

• 
  Linux
• 
  Shell
  Scripting
• 
  ITIL / ITSM
• 
  SQL - good to have
• 
  Application
  Troubleshooting
• 
  Any
  Monitoring tool (Preferred Splunk/Dynatrace)
• 
  Jenkins -
  CI/CD
• 
  Ansible
• 
  Groovy
  Scripting/Yaml
• 
  Git basic/bit
  bucket

Good To Have

• 
  Payments Flows, Switching, Settlements, Authorisation flows.
• 
  Even
  Framework architecture