Job Description

Requisition No: 879019

Agency: Children and Families

Working Title: SYSTEM PROJECT CONSULTANT - 60070350

Pay Plan: Career Service

Position Number: 60070350

Salary: $70,000 - $80,000

Posting Closing Date: 07/14/2026

Total Compensation Estimator Tool

Systems Project Consultant
Department of Children and Families

Tallahassee, FL

Open Competitive

Current state employees will be compensated in accordance with the DCF salary policy.

Join Our Team!

We are looking for a Systems Project Consultant who can help deliver complex low-code, no-code, and SaaS platform solutions that improve how DCF serves staff, stakeholders, and the people we serve. The ideal candidate can translate business needs into clear requirements, configure and enhance platform solutions, coordinate across technical and business teams, and support quality delivery from discovery through production support.

This full-time position is located on-site at the DCF Headquarters in Tallahassee in the Office of Information Technology Services

What You'll Do:

• Produce and coordinate business cases, high-level requirements, and detailed functional and non-functional requirements for complex low-code, no-code, and SaaS platform solutions.
• Configure and enhance platform solutions using available tools and utilities, including workflow automation, integrations, reporting, dashboards, and lightweight applications.
• Define processes and coordinate the technical activities of cross-functional delivery teams made up of peers, customers, business liaisons, platform administrators, and IT staff.
• Develop data migration plans, specifications, and procedures that support successful delivery, deployment, and long-term maintainability of solutions.
• Prepare, coordinate, or assist with system test plans, user acceptance test plans, environment readiness, defect tracking, user documentation, and training materials.

What We're Looking For:

• Low-Code/SaaS Platform Expertise: You understand how modern platform solutions are configured, enhanced, governed, and supported. Experience with Microsoft Power Platform, SharePoint, ServiceNow, Dynamics 365, or comparable SaaS platforms is highly valuable. Special preference will be given to the applicant with demonstrated experience supporting the ServiceNow platform.
• Requirements and Process Analysis: You can facilitate requirements discussions, document business needs, analyze workflows, and translate requirements into practical technical solutions.
• Workflow, Integration, and Data Mindset: You are comfortable with workflow automation, data migration planning, API-based connectivity, data exchange concepts, reporting, dashboards, and performance analytics.
• Testing and Quality Discipline: You can help prepare system and user acceptance test plans, coordinate testing activities, document defects, track issues through resolution, and support quality outcomes.
• Effective Communication: You can communicate clearly with business users, technical teams, management, platform administrators, and executive-level contacts, both orally and in writing.
• Collaborative Project Delivery: You work well in cross-functional teams, manage multiple high-priority assignments, and help move work from project initiation through implementation and support.
• Adaptable and Growth-Oriented: You are willing to learn emerging low-code, no-code, and SaaS technologies and can adapt as platforms, priorities, and release updates change.

Qualifications:

• BA or BS Degree from an accredited college or university is desired.
• 2-5 years of experience in low-code/no-code application configuration, SaaS platform administration, workflow automation, systems analysis, data analysis/reporting, software development, or similar platform delivery work.
• Experience performing configuration on the ServiceNow platform is preferred.
• Advanced education, training, or certifications in software development, low-code/no-code platform development, SaaS administration, project management, testing/quality assurance, data analysis/reporting, or related information technology fields are preferred.

If you are motivated by meaningful work, comfortable working across business and technical teams, and ready to help deliver modern platform solutions in an evolving technology environment, we encourage you to apply. Join us in shaping the future of the Department’s digital journey!

Candidate Profile (application) must be completed in its entirety.

• Include supervisor names and phone numbers for all periods of employment.
• Account for and explain any gaps in employment so that the hiring process is not delayed.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
• It is unacceptable to use the statement “See Resume” in place of entering work history.
• If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• No state income tax for residents of Florida.
• Annual and Sick Leave benefits.
• Nine paid holidays and one Personal Holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com).

• Flexible Spending Accounts.
• Tuition waivers.
• And more!

For a more complete list of benefits, visit www.mybenefits.myflorida.com

Growth Opportunities:

With 12,000 employees across the state DCF promotes opportunities and training for all. Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development.

About Department of Children and Families:

Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Vision: We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families.

Values: A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service for the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinions that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve.

To learn more please visit https://www.myflfamilies.com/

• If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement.
• The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.

We hire only U.S. citizens and lawfully authorized alien workers.

Participation in the State of Florida Direct Deposit Program is required as a condition of employment per F.S. 110.113, and enrollment must be completed within the first 30 calendar days of your appointment.

SELECTIVE SERVICE: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: http://www.sss.gov

BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening will include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here All documentation is due by the close of the vacancy announcement.