Job Description

The System and Network Engineer is responsible for overseeing, managing, and maintaining IT infrastructure across multiple client environments. This role involves providing technical expertise in system and network administration to ensure seamless operation and security of both on-premises and cloud-based systems. The System and Network Administrator will manage a broad range of systems, including networking equipment, servers, firewalls, virtualization technologies, and cloud services, and provide comprehensive support to ensure business continuity and optimal performance.

The ideal candidate will possess strong hands-on experience with Microsoft 365, Active Directory, Azure, and a variety of firewall technologies, as well as a deep understanding of virtualization platforms, such as VMWare. Experience working with remote access tools, monitoring platforms, and ticketing systems is also required. A proactive approach to problem-solving and a strong capacity for working in a fast-paced, multi-client environment are essential.

Key Responsibilities:

• Network and System Administration:
• Security and Compliance:
• Support and Troubleshooting:
• Virtualization and Cloud Services:
• Collaboration and Ticket Management:
• Monitoring and Reporting:

Requirements

• 3+ years of experience as a System and Network Administrator, with a proven track record of installing, configuring, maintaining, and troubleshooting network and data center technologies.
• 2+ years of experience in a helpdesk or technical support role, providing frontline support and resolving issues via ticketing systems.
• Expertise in Microsoft 365, Active Directory, and Azure cloud platforms, including advanced user and group management, permissions, and cloud services administration.
• In-depth knowledge of firewall technologies and VPN solutions such as Cisco AnyConnect, Meraki, SonicWall, and Fortinet, with hands-on experience configuring and troubleshooting these systems.
• Strong proficiency in VMWare and other virtualization platforms, including virtual machine setup, maintenance, and performance tuning.
• Experience managing Windows desktop and server environments (20082022), with a strong understanding of patch management, updates, and system hardening.
• Proficiency with ticketing and remote management tools such as ConnectWise, Kaseya, ServiceNow, and other similar platforms.
• Solid understanding of networking protocols, including TCP/IP, DNS, DHCP, and VPN configurations.
• Strong problem-solving skills, with the ability to work efficiently in a fast-paced environment and manage multiple client systems simultaneously.

Preferred Qualifications:

Benefits

• 🏢 Hybrid Work Setup – 3 Days On-Site, 2 Days Work From Home
• Enjoy the flexibility of a hybrid work arrangement, with three days working on-site and two days working from home each week.
• 🌍 Collaboration with Diverse Teams
• Work with professionals from different cultures and backgrounds, enhancing your communication skills and global exposure.
• 🏥 HMO Coverage
• Receive health insurance benefits to support your well-being and provide peace of mind.
• 📋 Government-Mandated Benefits
• Includes SSS, PhilHealth, Pag-IBIG, and 13th Month Pay in compliance with local regulations.
• 🚀 Career Growth Opportunities
• Gain exposure to international standards, tools, and best practices that support your professional development.