Job Description

Key Responsibilities

• Manage and maintain virtualization platforms (Hyper-V and VMware)
• Administer and support Windows Server environments
• Design, implement, and troubleshoot network infrastructure (LAN/WAN, VPN, firewall)
• Monitor system performance and ensure high availability of IT services
• Perform system upgrades, patching, and routine maintenance
• Troubleshoot hardware, software, and network issues
• Support backup, disaster recovery, and business continuity processes
• Maintain proper documentation of systems, configurations, and procedures
• Collaborate with internal teams and vendors for project implementation and support

Requirements

• Diploma or Degree in Information Technology, Computer Science, or related field
• Minimum 2–4 years of relevant experience in system and network administration
• Hands-on experience with:
  • Hyper-V and/or VMware virtualization platforms
  • Windows Server (Active Directory, DNS, DHCP, Group Policy)
  • Network infrastructure (switching, routing, firewall)

Preferred / Added Advantage

• Experience with Zscaler (ZIA/ZPA)
• Experience with Network Access Control (NAC) solutions (e.g., Cisco ISE, FortiNAC)
• Familiarity with Microsoft Azure (IaaS, networking, identity)
• Knowledge of security best practices and frameworks
• Relevant certifications (e.g., Microsoft, VMware, Cisco, Azure)

Key Skills

• Strong troubleshooting and problem-solving skills
• Good understanding of IT infrastructure and security concepts
• Ability to work independently and in a team
• Good communication and documentation skills