Job Description

At Check Point, what you do matters. Every day, we protect over 100,000 organizations worldwide from increasingly sophisticated cyber and AI-driven threats, securing their AI transformation.

Our prevention-first approach safeguards hybrid networks, cloud environments, digital workspaces, and AI systems, stopping attacks before they happen.

This is where innovation meets real-world impact. You’ll help customers across industries operate with confidence in a rapidly changing digital world, working alongside smart, curious people who take ownership, challenge assumptions, and solve complex problems.

We’re proud to be recognized by TIME, Newsweek, and Forbes for excellence and workplace culture.

What really sets Check Point apart is the opportunity to grow, contribute, and help companies navigate their AI transformation securely.

If you’re excited to work at the forefront of AI-driven security on a global scale, this is the place to do it.

We are looking for a skilled Senior NOC Engineer to manage monitoring, incident handling, and technical troubleshooting across networks, systems, and applications. The role requires strong operational experience in a 24/7 NOC environment with the ability to handle escalations and ensure service stability.

Key Responsibilities

• Monitor infrastructure, network, and applications using NOC tools
• Perform L2 troubleshooting: for network, system, and application issues
• Handle incidents, service requests, and escalations as per SLAs
• Perform shift handovers and maintain detailed operational logs
• Work closely with internal teams (network, infra, app teams)
• Follow and improve SOPs, runbooks, and knowledge base
• Participate in incident reviews and root cause analysis (RCA)
• Support automation and continuous improvement initiatives

Qualifications

Technical Skills

1. Networking

• Strong understanding of TCP/IP fundamentals
• Basic to intermediate knowledge of: Routing & Switching concepts, VPN, Firewalls, Load Balancers (basic troubleshooting)
• Experience handling: ISP-related issues, Network connectivity and latency problems, End-user and application-level network issues

1. Operating Systems (Linux & Windows)

• Good hands-on experience with Linux (Red Hat/CentOS): CLI commands, services, logs, process management
• Basic working knowledge of Windows Servers: Services, event logs, basic administration.

1. NOC / Monitoring Experience

• 3–5 years of hands-on NOC experience
• Experience working in 24/7 rotational shifts, Alert monitoring and incident handling
• Strong understanding of: SOP-driven operations, Escalation matrix, Shift handover process.

1. Virtualization

• Basic knowledge of virtualization platforms: VMware / Hyper-V
• Understanding of VM lifecycle and basic troubleshooting

1. Monitoring & Tools Experience

• Hands-on experience with monitoring tools such as: Icinga, Nagios, Zabbix, ManageEngine, Site24x7 (or similar)
• Experience with alert management platforms like: PagerDuty / Opsgenie
• Strong experience with ITSM / Ticketing tools: ServiceNow / ManageEngine ServiceDesk / Jira (or equivalent)

1. Cloud Platforms (Good to Have)

• Basic exposure to: AWS / Azure / GCP
• Understanding of cloud services monitoring and alerts

1. ITSM & Processes

• Knowledge of: Incident Management, Change Management, Problem Management (basic understanding)
• Familiarity with ITIL practices

1. Scripting / Automation (Good to Have)

• Basic scripting knowledge (Shell / Python)
• Ability to automate repetitive monitoring tasks

1. Soft Skills & Other Requirements

• Strong communication skills (English proficiency) – verbal & written
• Ability to handle pressure during incidents
• Good team collaboration and coordination skills
• Strong analytical and troubleshooting mindset
• Demonstrated self-learning ability and willingness to learn new tools
• Ownership mindset and proactive approach