For our location in Berlin, Germany, we are looking for a

System Engineer Manager, EMEA - Engineering Services (m/f/d)

About the Role

Step into a hands-on leadership role at Corning as our System Engineer (SE) Manager, EMEA.You'll lead a team of System Engineers, who are Corning’s product and system experts supporting three exciting markets: AI Data Centers, Carrier, and LAN networks for buildings and campuses. Your team is the go-to resource for passive structured cabling solutions — advising customers on product selection and system design, and serving as the technical bridge between our customers, Field Engineers, and internal Development and Product teams.

This is your chance to combine deep technical expertise with team leadership: prioritize service requests, track team performance, and drive real impact across the EMEA region.

What You'll Do

As a Technical Expert:

• Deliver technical support, training, and presentations on Corning's passive structured cabling portfolio to end customers, installers, and distribution partners across AI Data Center, Telecom, and LAN markets.
• Advise customers on product applications — explain benefits, value propositions, and provide detailed part numbers for complete system solutions.
• Respond to customer RFIs with full system solutions, including Bills of Materials (BOMs) and drawings tailored to their requirements.
• Provide pre-sales support: product recommendations, system design, installation training, and testing.
• Create datasheets and technical papers, and deliver clear Corning vs. competitor product comparisons.
• Share feedback with Development and PLM on product improvements, new ideas, and compliance with regional standards.

As a People Leader:

• Guide, coach, and develop your SE team — setting priorities, KPIs, and clear objectives while ensuring team members are properly trained to succeed.
• Lead change management to drive optimized processes and team efficiency, with a strong focus on Service Cloud CRM adoption.
• Own annual reviews, development plans, coaching, and administrative tasks such as expense approvals.
• Build a cohesive team culture where every member feels valued, and manage recruiting, onboarding, or workforce adjustments as needed.
• Collaborate closely with peer leaders across Commercial, Product Management, and Operations (Manufacturing, Development) to keep the wider organization aligned.
• 5-8 years relevant work experience; at least 3 years supervisory experience.

What You Bring

• University degree, preferably in Telecommunications or Electrical Engineering.
• 5+ years of experience in Telecom, Data Center, or structured cabling design; at least 3 years supervisory experience.
• Proven success in leadership and managing technical teams.
• Excellent communication skills, including experience presenting to C-level executives with the finesse to manage expectations and difficult conversations.
• Fluent in English, any other European language is a plus.
• Strong ability to resolve customer challenges through cross-functional collaboration.
• Experience driving organizational change across people, process, and technology.
• Direct customer engagement experience — presenting, training, and demonstrating value propositions.
• Established working relationships across Commercial, PLM, and Operations.

Travel & Schedule

Travel: 25–35%, mainly across continental Europe, with additional travel across EMEA (including Israel and Africa) and occasionally beyond. Flexibility for short-notice travel (24–48 hours) and overnight stays is essential.

Requirements: Valid EU work authorization or citizenship, plus a current, valid driving license with a clean record for international car rentals.

Hours: Minimum 40-hour work week plus travel time as required.