Job Description

Reflexive Concepts is seeking a skilled System Engineer to join our Watch Desk team!

Specifically, we are looking for two (2) Watch Desk Engineers to monitor and maintain mission systems around the clock.

The Work:

• Monitor system health, availability, performance, and data pipelines
• Investigate alerts and incidents and perform authorized recovery actions
• Escalate unresolved issues to the appropriate teams
• Maintain tickets, shift logs, SOPs, metrics, and reports
• Provide concise status updates and effective shift handoffs

Responsibilities:

• Develop and review systems engineering documentation, including System Engineering Plans, Initial Capabilities Documents, requirements specifications, and Interface Control Documents
• Elicit, derive, allocate, and manage system and derived requirements, with formal change control and traceability to source requirements
• Define, design, and control hardware and software interfaces, captured in a common interface format and shared repository
• Develop system architectures, design alternatives, and operational concepts using DoDAF and SOA; conduct trade studies and Analysis of Alternatives (AoA)
• Plan and coordinate system integration and verification activities across multiple teams
• Assess, mitigate, and monitor program risks, including through earned value management (EVM) data
• Manage configuration and the system baseline across the lifecycle; serve on the Configuration Control Board (CCB) and Integrated Product Teams
• Support DoD Certification & Accreditation, JCIDS documentation, and derived Information Assurance requirements
• Perform quantitative analysis of non-functional performance (reliability, maintainability, survivability, etc.) and use models, simulations, and prototyping to reduce risk
• Provide technical direction for development, integration, and testing; review WBS, work packages, and IMP; apply agency, national, and international standards

Qualifications:

• Twenty (20) years’ experience as a SE in programs and contracts of similar scope, type, and complexity
• Bachelor’s degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline from an accredited college or university
• Five (5) years of additional SE experience may be substituted for a bachelor’s degree

Required:

• Security+ certification (or ability to obtain within six months)
• Linux and command-line proficiency
• Hardware, software, network, and data-flow troubleshooting
• Clear communication and documentation skills
• Ability to follow and maintain SOPs, prioritize incidents, and work independently in a 24×7 environment
• Experience with Jira, Confluence, Rancher, Elasticsearch, Redis, NiFi, Docker, Kubernetes, AWS, and virtualization
• Experience with monitoring tools such as Nagios, Grafana, and Prometheus
• Demonstrated experience planning and leading Systems Engineering efforts
• Ability to work rotating 12-hour day or night shifts on a two-week schedule (Central time zone)