Job Description

Are you looking for a new challenge as a System Engineer and excited to take ownership of designing, maintaining, and optimizing our IT systems and infrastructure? Do you thrive on ensuring reliability, security, and scalability across the environments that power DeepHealth’s operations worldwide? Are you passionate about driving continuous improvement, streamlining processes, and collaborating with cross-functional teams to deliver efficient, compliant, and high-performing systems? Then please read on…

Requirements

Responsibilities:

• Prepare, perform, and maintain customer installations of our advanced AI medical imaging software, ensuring seamless integration with existing IT infrastructure.

• Gather customer requirements and installation environment details for smooth, efficient deployments.

• Provide expert technical support to customers and partners, troubleshooting and resolving incidents.

• Contribute to continuous improvement of the Delivery and Implementation team's workflows, aiming to streamline processes and enhance the customer experience.

• Be adaptable and available to support customers outside of regular working hours (on-call rotation may be required).

• Collaborate with development teams to ensure seamless deployment and integration of applications.

• Document system configurations, procedures, and best practices.

• Stay up-to-date with emerging technologies and industry trends.

Skills, education and experience:

• Bachelor's degree in Computer Science, Information Technology, or a related field.

• Minimum of 5 years of experience in system engineering or a similar role.

• Proficiency in at least one scripting language (e.g., Python, PowerShell, Bash).

• Solid knowledge of Linux, networking, security.

• Public/private cloud (ideally GCP), Kubernetes and container orchestration

• Linux shell and shell scripting, Linux tool chain installation, upgrade and maintenance

• Experience in docker container troubleshooting

• familiarity with CI/CD pipeline integrated with automation tool stacks Terraform, Ansible and ArgoCD

• Knowledge of monitoring platforms (GCP/AWS/Azure observability tool stacks)

• Strong understanding of networking concepts (TCP/IP, DNS, DHCP, VPN) is a plus.

• Excellent problem-solving, analytical, and communication skills.

• Ability to work independently and as part of a team.

• Proactive and comfortable with shuffling between multiple projects.

• Promotes good public relations on the phone and in person.

Physical Demands

This position often requires sitting, standing, walking, bending, twisting, reaching with hands and arms, using hands and fingers, handling, or feeling, speaking, listening, and high-level cognitive thinking. Also, must be able to lift up to 10 pounds occasionally.

Working Environment

Hybrid/Remote

Salary Range:

€70,000 - €80,000 Per year

60,000 GBP - 70,000 GBP