The System Engineer will be responsible for managing, deploying, and supporting cloud-based and on-premises infrastructure. This role involves Kubernetes-based application support, cloud environment management, project deployments (including HA & DR setups), and ensuring SLA compliance for enterprise-scale AMI projects.
Provide L2/L3 technical support for application backend and cloud-related issues
Troubleshoot Kubernetes cluster-based application backends
Analyze, debug, and resolve client-reported issues within defined SLAs
Handle client queries and issues through calls and end-to-end incident workflows
Monitor system performance and proactively identify and mitigate potential issues
Implement preventive measures and performance optimizations
Develop scripts to meet operational and automation requirements
Design and plan project network architecture and application architecture
Prepare cloud environments and deploy applications with High Availability (HA) and DC-DR setups
Deploy and manage Kubernetes clusters and related applications
Manage deployment of Advanced Metering Infrastructure (AMI) projects, including monitoring and reporting systems
Automate server-side operations using scripts
Ensure timely resolution of project issues to avoid SLA breaches
Deploy, manage, and maintain VM-based cloud environments (AWS, Azure, Tata, NTT, or equivalent)
Monitor and optimize cloud resource usage
Manage cloud user access, permissions, and RBAC policies
Create and manage cloud resources as per project requirements
Design and deploy cloud networking environments
Maintain on-premises server infrastructure and network environments
Support UAT and staging environments
Bachelor’s degree in Computer Science, Information Technology, or related field
Strong experience with Kubernetes cluster deployment and troubleshooting
Hands-on experience with cloud platforms (AWS, Azure, or equivalent)
Knowledge of Linux system administration and networking fundamentals
Experience with scripting (Shell, Python, or similar)
Understanding of HA, DR, and enterprise deployment architectures
Familiarity with SLA-driven support environments
Experience with AMI (Advanced Metering Infrastructure) systems
Exposure to multi-cloud or hybrid cloud environments
Knowledge of monitoring and logging tools
Experience working in utility or large-scale infrastructure projects
We provide software solutions since 2007 for the energy sector and beyond both as in-house installations or as cloud services. Our products combine cutting edge technology with in-depth market expertise and sector knowledge.
The ZONOS™ IoT Platform, our core solution, enables to control millions of devices and to process their incoming data. This industrial scale IoT Platform is the basis for tailored solutions that we develop in close cooperation with our customers.
Our cooperative working style is reflected in close and longstanding partnering with system integrators, device manufacturers, and software vendors.
Cuculus' origin and current head office in Ilmenau (Thuringia, Germany) is supplemented by a further office in Leipzig (Saxony, Germany) and in Erfurt (Thuringia, Germany) as well as by European sales offices.
Our Partner Network is completed by local and global partners serving a growing customer base worldwide. This network shares our commitment to provide high quality cutting edge solutions to our customers.
Cuculus is actively contributing to addressing the key challenges in the energy markets and has joined different associations to contribute to this.
