The Systems Engineer will be responsible for overseeing the entire IT system infrastructure ensuring that servers, operating systems, applications, and related procedures result in a reliable, secure and HIPAA compliant service.

ESSENTIAL JOB FUNCTIONS:

• Implement, maintain, monitor, and upgrade IT system infrastructure including but not limited to Microsoft Active Directory, Microsoft Exchange, VMWare ESX, Citrix XenApp, and enterprise storage.
• Responsible for uptime, performance, reliability, scalability, security, and high availability of critical infrastructure.
• Develop, maintain, and test business continuity plan for core infrastructure.
• Perform, maintain, and test all system backups and restore.
• Support all required and critical security patching and application updates
• Create and apply industry best practices for managing geographically dispersed IT assets including servers, workstations, and mobile devices.
• Interface with subject matter experts in the areas of networking, security, etc. to improve infrastructure usability, efficiency, and stability.
• Support and mentor Desktop Support technicians.
• Assist in resolving escalated technical support incidents and performing thorough root cause analysis.
• Assess and recommend new systems and modules that influence purchasing decisions.
• Provide technical guidance to team members.
• Document technical requirements and processes.
• Conduct after-hours infrastructure maintenance on an as needed basis.
• Performs other job duties as required by manager/supervisor.

QUALIFICATIONS:

• Bachelor's Degree in the field of Computer Science or similar field or 4 years of relevant work experience.
• Minimum 4 years experience working in corporate IT infrastructure including, but not limited to Microsoft Active Directory, Exchange, File Sharing, Print Server and related services.
• Minimum of 2 years experience managing enterprise virtualization platforms.
• Minimum of 1 years experience managing enterprise storage platforms preferred
• Hands on experience with enterprise voice and video conferencing systems.
• Hands on experience with configuring and managing enterprise networking equipment.
• Knowledge of federal HIPAA standards related to computer security and privacy is a plus.
• Experience with thin app architecture and Microsoft SQL Server deployment preferred.
• Experience in health information technology industry preferred.
• Certifications in Microsoft, Cisco, security, cloud, and/or virtualization technologies is a plus.

LANGUAGE:

• Must be able to read, write, and speak English.
• Ability to speak and/or understand Chinese (Cantonese or Mandarin) is an asset.

STATUS:

• This is an FLSA exempt position.
• This is not an OSHA high-risk position.
• This is a Full Time position.

NEMS is proud to be an Equal Opportunity Employer welcoming diversity in our workforce. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

NEMS BENEFITS: Competitive benefits, including free medical, dental and vision insurance for employee, spouse and/or children; and company contribution to 401(k).

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