Virtusa

System Architect - AI Reliability Engineer

Virtusa  •  New York (Onsite)  •  10 days ago
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Job Description

System Architect - AI Reliability Engineer-(CREQ261916)

Build an automated evaluation harness covering correctness, prompt stability, hallucination, and guardrail enforcement across all production agents.
Stand up an LLM-as-judge framework with calibration tests so the judge itself stays honest over time.
Run red team and adversarial testing: prompt injection, jailbreaks, malformed tool outputs, corrupted upstream data.
Build multi-agent chain tests. Single-agent evals miss the cascade failures that happen when one agent feeds another through MCP.
Wire all of this into CI so failures block merges, with canary checks and rollback validation for production rollouts.
Add cost regression to the pipeline. A prompt change that 3x's token usage should fail CI, not surface in a monthly bill.
Instrument observability: decision logs, token cost, latency, drift detection, HITL engagement telemetry, and a quality dashboard the team actually uses.
Validate that the platform's self-reported confidence scores correlate with real correctness. If they do not, surface it.
Build the audit trail so any agent decision can be reproduced from logs within 24 hours
Should have good experience in technical Production support as a Architect and Designed and implemented automated evaluation frameworks to validate AI agent correctness, stability, hallucination prevention, and guardrail compliance across production environments. Provide regular status updates and reports to senior management on production health, ongoing incidents, and project progress. Should have good communication skills and strong Technical skills to support and lead a team

Primary Location

US-NY-New York

Schedule

Full Time

Employee Status

Individual Contributor

Job Type

Experienced

Travel

No

Job Posting

26/06/2026, 12:13:56 PM
Virtusa

About Virtusa

Virtusa is a global product and platform engineering services company that makes experiences better with technology. We help organizations grow faster, more profitably, and more sustainably by reimagining enterprises through domain-driven solutions. We combine strategy, design, and engineering, backed by unmatched expertise at the intersection of industry, business, and technology to generate real-world business impact for clients.

Headquartered in Massachusetts with global delivery centers, Virtusa provides a broad range of services, solutions, and assets, including strategy and design, AI advisory and services, digital engineering, data and analytics, digital assurance, cloud and security, cx transformation and managed services across industries such as financial services, healthcare, communications, media, entertainment, travel, manufacturing, and technology.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Southborough, MA
Year Founded
1996
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