Job Description

Req ID: 518500

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Responsibilities

In the following description the System represents the Diagnostic and Maintenance System.

• During pre-tendering phases, present and defend Alstom Transport solutions to Customers in order to guide Request for Proposals writings. Participate to Questions & Answers sessions proposed by Customers
• Perform the gap analysis in tender phase for subjects related to the System in cooperation with Bid Technical Managers; identify the core developments that need to be done
• Analyse the development of the System requested by Projects and propose customer-oriented design to the Project Engineering Manager
• At project launch, confirm the gap analysis performed during tender phase
• Ensure that the System (Usage & technical documents) is known and applied by Projects and Tenders
• Support the user project team for the use & application of the System
• Facilitate (correspondence, meetings...) resolution of technical issues between the System and Project. Be the front office of the System for troubleshooting / root cause identification in all phases of the user projects
• Define in collaboration with DMS Program Manager, the DMS roadmap in order to meet tender and project expectations
• Attend the System Change Control Boards (CCB) in order to ensure that user project need could be implemented in an optimized way
• On projects demands, attend projects Change Control Boards (CCB) in order to ensure that the specific demands are consistent with System standard application
• Propose System evolutions to the DMS Program Manager according to Return on Experience captured on projects execution as well as the needs collected from the service teams in Maintenance contracts execution
• According to the number of tenders and projects required, the role may require in the future to manage hierarchically a team of SAA .

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.

Job Type:​Experienced​