Job Description

The System Analyst Technical Architecture role designs, supports, and improves enterprise technology solutions through architecture documentation, process workflows, compliance reviews, system monitoring, application support, and incident management. It requires software development and technical analysis experience, working knowledge of SQL and APIs, strong communication and organizational skills, and the ability to drive operational excellence. Experience with .NET/C#, AI tools, or GenAI agents is a plus.

This position does not provide employment pursuant to the terms of a STEM OPT Training Plan.

Core Responsibilities

• Develop and maintain architecture diagrams, technical documentation, and process workflows
• Ensure compliance with security, data governance, and regulatory requirements within solution architecture
• Facilitate workshops, technical reviews, and stakeholder meetings to gather requirements and validate solutions
• Monitor system performance and recommend enhancements for reliability, efficiency, and scalability
• Assist in planning, road mapping, and analyzing technology components for vendor support and cybersecurity compliance
• Maintain and support applications, including monitoring product license compliance and developing in-house/vendor applications
• Report critical issues, troubleshoot client problems, and collaborate with cross-functional teams and vendors
• Conduct incident triage, remediation, root cause analysis, and recommend preventive actions
• Strengthen business relationships and communications, lead discussions, and proactively raise issues
• Perform other related and assignments as required

Required Education/Experience

• Bachelor's Degree and a minimum of 2 years of relevant full-time work experience or
• Associate's Degree and a minimum of 4 years of relevant full-time work experience or
• High School Diploma/GED and a minimum of 5 years of relevant full-time work experience

Preferred Education/Experience

• Bachelor's Degree in Computer Science, Information Technology or related field and a minimum of 3 years of full-time relevant work experience in software development, enterprise systems analysis, SQL/API design, application support, and AI/GenAI solutions

Relevant Work Experience

• A minimum of 2 years of software development experience building production web and mobile applications and backend services, preferred
• A minimum of 2 years of business or technical analysis experience supporting enterprise solutions, especially in work and asset management, preferred
• Working knowledge of SQL for back-end development and/or API design, required
• Working knowledge of .NET/C# for back-end development and API design, preferred
• Familiarity with artificial intelligence tools or technologies is a plus. Bringing added value for process improvement and innovation, preferred
• Demonstrated ability to design or build AI/GenAI agents (e.g., Copilot, Azure AI, or similar platforms) to automate workflows or support decision-making, preferred
• Proven ability to communicate effectively, manage time efficiently, and maintain a high level of organization in a complex environment, required
• Demonstrated high energy level, understand the vital importance of commitment to excellence, and possess a high regard for the companys values, required
• Ability to drive operational excellence, support compliance requirements, and enable effective work management through system and process improvements, required

Skills and Abilities

• Strong written and verbal communication skills
• Well organized, detail oriented and flexible to handle multiple assignments
• Instills commitment to organizational goals

Licenses and Certifications

• Driver's License Required

Physical Demands

• Ability to push, pull, and lift up to 40 pounds
• Sit or stand to use a keyboard, mouse, and computer for the duration of the workday

Additional Physical Demands

• The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.

Mission Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.

Benefits:

We are dedicated to supporting the physical, mental, and financial health of our employees and their families. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:

• Rich medical & pharmacy benefits, including vision benefits
• Dental benefits
• Health Savings Accounts
• Health Care and Dependent Care Flexible Spending Accounts
• 401(k) with robust matching
• Employer paid Pension Plan
• Employee Stock Purchase Plan with a generous matching contribution
• State of the art Employee Assistance Program
• Paid Parental Leave
• Generous paid time off plus paid holidays
• Family support: emergency backup child, & elder care assistance
• Social responsibility and volunteer opportunities
• Employee discount program
• Commuter Benefits
• Culture of growth and learning: career development; tuition reimbursement; recognition program
• Life and Long-Term Disability Benefits

*Please be aware that some benefits may not apply to provisional or part-time job titles.