The Career Works

System Analyst - Channel Services

The Career Works  •  Hong Kong, HK (Onsite)  •  16 days ago
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Job Description

Our client a Commercial bank is looking to hire is looking to hire System Analyst

  • Supporting the Head of application support to handle the incident process management.
  • Taking ownership of escalated incidents, coordinating with resolution parties, and establishing effective communication between stakeholders during incidents and post-incident reviews.
  • Monitoring support teams to ensure SLAs are met and to ensure optimal service and customer satisfaction.
  • Providing accurate and regular reports to the management regarding to the incident management.
  • Provides technical support to maintain the smooth 24 hours round the clock operation (including Disaster Recovery Site support) within the bank.

Requirements

  • Degree holder in Information Technology, Computer Science or equivalent.
  • 4 years’ experience in application software development with at least 2 years in system analysis.
  • Exposure to multiple open computer platforms
  • Experienced in Java, JS, MySQL, MS SQL Server, Oracle, Linux
  • Knowledge and experience on e-channels systems
  • Sound communication skills
  • Strong analytical & problem solving skills
  • Strong project planning skills
  • Able to coordinate own/others’ time, resources and workload
  • Strong sense of teamwork, willing to share experience and expertise with team members


Location: Quarry Bay.

If you are interested, you can either click the "Apply Now" button or send your updated resume via email to info@thecareerworks.com.

The Career Works

About The Career Works

TheCareerWorks Ltd. was founded in 2001 by professionals with experience in IT, operations, consulting & recruitment.

Our Aim

To provide friendly and helpful services to our candidates and be a reliable and professional resource for recruiting managers in Hong Kong and throughout the Asia-Pacific region.

Our objective is to form partnerships with our clients and candidates.

Our Recruitment Process

We believe in transparency of process and provide both clients and candidates with regular updates to demonstrate our thoroughness.

We take the time and try to understand our clients. It is only with this understanding that we can maximize our impact and add real value. We believe that we can only be successful to the extent that we are able to understand your operations, corporate culture and business strategy. We invest time up front insuring that we understand our clients.

Our process focuses on a strong research where we will look at all the potential candidates in a particular field and assess them according to a multi-tier process that includes screens for; motivation, cultural fit, stability history of creating impact or exceeding expectations, ethics, and depth of experience and knowledge of the particular industry and the specific job function.

In our experience the more we work with one client the smoother the process becomes. Each time we work with the same client we gain a deeper understanding of their requirements and this enables us to tailor our service to suit their needs, timelines and specifications, which directly benefit our clients.

Industry
Consulting & Advisory
Company Size
11-50 employees
Headquarters
Admiralty, HK
Year Founded
2001
Website
thecareerworks.com
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