Independent Software, Inc.

System Administrator, Level 4

Independent Software, Inc.  •  Fort Meade, MD (Onsite)  •  1 month ago
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Job Description

What You Will Do:

As a System Administrator Level 4 at Independent Software, you will support mission-critical IT systems in highly secure, high-availability environments. You will work across Linux and Windows platforms to ensure systems are secure, stable, and operating at peak performance.

In this role, you will lead troubleshooting efforts, support Desktop Services operations, and manage system configurations across enterprise infrastructure. You will collaborate with engineers, ISSOs, and program leadership to maintain compliance, resolve complex issues, and ensure reliable system operations in classified environments.

Key Responsibilities:
 
  • Provide Tier 1, Tier 2, and Tier 3 support for system issues across client, server, storage, and network environments
  • Configure, manage, and maintain Linux and Windows operating systems
  • Monitor system performance, troubleshoot issues, and implement solutions to improve reliability
  • Perform account management and support user access to IT systems
  • Apply patches, conduct vulnerability scans, and support system security compliance
  • Support configuration management and system changes in coordination with ISSO and leadership
  • Analyze and resolve complex technical issues across infrastructure and applications
  • Support Desktop Services environments, including VDI and thin client technologies
  • Communicate system status and provide updates to stakeholders

Required Skills and Qualifications:
 
  • Strong experience with Linux and Windows system administration
  • Advanced troubleshooting across enterprise IT environments
  • Experience with IT Service Management (ITSM) processes
  • Knowledge of networking, storage, and system security practices
  • Familiarity with patching, vulnerability management, and compliance requirements
  • Ability to work independently in a fast-paced, classified environment

Education and Experience:
 
  • Bachelor’s degree in a technical field or equivalent experience
  • 20+ years of System Administrator experience on similar programs
  • 8+ years supporting IT Service Management (ITSM)

Certifications: 
 
  • Active DoD 8570 / 8140 IAT Level III certification (required to start)
  • ITIL v4 Certification
  • OS Certification

Clearance Requirement:
 
  • Must possess an active TS SCI with appropriate Polygraph to be considered for this role

Why Choose Independent Software:

At Independent Software, our people are the mission. We’ve built a company around collaboration, integrity, and innovation and we make sure our team has the tools and support to grow, succeed, and thrive.

When you join us, you will:
  • Support critical national security missions that matter
  • Be part of a close-knit, employee-first culture where your voice is heard
  • Expand your skills through ongoing training, mentorship, and career development
  • Enjoy competitive compensation, generous benefits, and work-life balance

Ready to take the next step in your career? Join us and be part of something bigger.

Apply today.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Independent Software, Inc.

About Independent Software, Inc.

Independent Software supports our customers by providing next-generation cyber services, intelligence and all-source analytics, machine learning, and mission application development. In addition to our service-based efforts, we also offer innovative IT and cyber products to solve our customers’ most complex challenges. We are a Woman-Owned Small Business committed to hiring veterans and supporting our national defense missions.

We are driven to perform for our clients, protect our professional staff, and improve shareholder value. Employee and client satisfaction are key metrics for our corporate management team. Maintaining positive relationships with all our industry partners has delivered impressive business results. Our Mission and Vision statements speak to these values.

Mission Statement:

Independent Software is dedicated to ensuring national security and supporting our customers through quality intelligence products and highly skilled personnel that enable a diverse set of federal and commercial missions. A large percentage of our employees are veterans, so we understand the importance of providing timely, effective, and actionable intelligence and tools to the warfighter. Our personnel have embodied our focused, mission-first approach to supporting national security missions in dynamic environments since 2005.

Independent Software is built on five core values which, when taken together, guide us to continuously maintain our focus and achieve our vision - 1) Customer Success, 2) Employee Success, 3) Technical Excellence, 4) Fiscal Responsibility, and 5) Social Awareness.

We engage our core competencies to meet customer mission challenges in - 1) Enterprise Software Engineering, 2) Offensive and Defensive Cyber Services, 3) Data Science and Decision-Making Analytics, and 4) All-Source Analytics.

Join Our Team

https://independentsoftware.com/careers/

Like us on Facebook: www.facebook.com/independentsoftwareinc

Follow us on Twitter: @IndependentSoft

Industry
IT & Software
Company Size
11-50 employees
Headquarters
Ellicott City, Maryland
Year Founded
2005
Website
independentsoftware.com
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