Job Description

What You Will Do:

As a System Administrator Level 3 at Independent Software, you will provide advanced support for the implementation, troubleshooting, and maintenance of IT systems supporting mission-critical operations. You will manage and optimize system infrastructure, ensuring systems are secure, reliable, and operating at peak performance.

In this role, you will take ownership of complex system issues, perform in-depth troubleshooting, and contribute to system design and architecture. You will work closely with engineers, stakeholders, and mission teams to ensure operational success and continuous improvement across the environment.

Key Responsibilities:

Provide support for the implementation, troubleshooting, and maintenance of IT systems
Perform in-depth troubleshooting and root cause analysis of complex system issues
Manage day-to-day configuration and operation of IT systems
Provide Tier 2 (Escalation) support and resolve complex technical issues
Support IT systems including operations, monitoring, and problem resolution across client/server, storage, network, and mobile devices
Communicate status and provide detailed analysis of issues to management and stakeholders
Optimize system performance and resource utilization
Perform system capacity analysis and planning
Configure and manage Linux/UNIX and Windows operating systems
Maintain system integrity through patching, updates, and configuration management
Support system integration and ensure operational readiness
Analyze and resolve complex problems related to hardware, applications, and system integration
Support system design, architecture, and infrastructure improvements
Maintain documentation and follow established processes and procedures

Required Skills and Qualifications:

Strong experience administering and supporting IT systems in a system administrator role
Advanced knowledge of Linux/UNIX and Windows operating systems
Experience performing in-depth troubleshooting and resolving complex technical issues
Experience managing system performance, capacity, and reliability
Familiarity with IT infrastructure components including servers, storage, and networking
Ability to support and resolve escalated technical issues independently
Understanding of system integration and operational environments
Strong analytical, problem-solving, and communication skills
Ability to work independently and collaborate across teams

Education and Experience:

Bachelor’s degree in a technical discipline from an accredited college or university
Fifteen (15) years of System Administrator experience on programs of similar scope, type, and complexity

Five (5) additional years of System Administrator experience may be substituted for a degree

Certifications:

DoD 8570.01-M compliant with Information Assurance Technical (IAT) Level II

Clearance Requirement:

Must possess an active TS SCI with appropriate Polygraph to be considered for this role

**This position is contingent on contract award**
Why Choose Independent Software:

At Independent Software, our people are the mission. We’ve built a company around collaboration, integrity, and innovation and we make sure our team has the tools and support to grow, succeed, and thrive.

When you join us, you will:

Support critical national security missions that matter
Be part of a close-knit, employee-first culture where your voice is heard
Expand your skills through ongoing training, mentorship, and career development
Enjoy competitive compensation, generous benefits, and work-life balance

Ready to take the next step in your career? Join us and be part of something bigger.

Apply today.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

About Independent Software, Inc.

Independent Software supports our customers by providing next-generation cyber services, intelligence and all-source analytics, machine learning, and mission application development. In addition to our service-based efforts, we also offer innovative IT and cyber products to solve our customers’ most complex challenges. We are a Woman-Owned Small Business committed to hiring veterans and supporting our national defense missions.

We are driven to perform for our clients, protect our professional staff, and improve shareholder value. Employee and client satisfaction are key metrics for our corporate management team. Maintaining positive relationships with all our industry partners has delivered impressive business results. Our Mission and Vision statements speak to these values.

Mission Statement:

Independent Software is dedicated to ensuring national security and supporting our customers through quality intelligence products and highly skilled personnel that enable a diverse set of federal and commercial missions. A large percentage of our employees are veterans, so we understand the importance of providing timely, effective, and actionable intelligence and tools to the warfighter. Our personnel have embodied our focused, mission-first approach to supporting national security missions in dynamic environments since 2005.

Independent Software is built on five core values which, when taken together, guide us to continuously maintain our focus and achieve our vision - 1) Customer Success, 2) Employee Success, 3) Technical Excellence, 4) Fiscal Responsibility, and 5) Social Awareness.

We engage our core competencies to meet customer mission challenges in - 1) Enterprise Software Engineering, 2) Offensive and Defensive Cyber Services, 3) Data Science and Decision-Making Analytics, and 4) All-Source Analytics.

Join Our Team

https://independentsoftware.com/careers/

Like us on Facebook: www.facebook.com/independentsoftwareinc

Industry

IT & Software

Company Size

11-50 employees

Headquarters

Ellicott City, Maryland

Year Founded

2005

Website

independentsoftware.com

Social Media

System Administrator, Level 3 (FORECASTED)

Job Description

About Independent Software, Inc.