Candidate must have strong Linux experience.
Key Responsibilities:
• Manage and monitor IT infrastructure, including servers, networks, and cloud environments.
• Implement and maintain CI/CD pipelines to automate build, test, and deployment processes
• Troubleshoot system issues and ensure high availability and performance
• Collaborate with development teams to optimize deployment strategies and resolve environment-related issues
• Automate routine tasks using scripting and configuration management tools (e.g., Ansible, Terraform)
• Ensure system security through firewalls, antivirus tools, and access controls
• Maintain documentation for system configurations, processes, and procedures
• Stay current with DevOps trends
Ten (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor’s degree.
Qualifications
- Provide support for implementation, troubleshooting and maintenance of IT systems
-Manage the daily activities of configuration and operation of IT systems
- Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
- Provide assistance to users in accessing and using IT systems
-Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
-Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
- Provide support for the escalation and communication of status to management and internal customers
- Optimize system operations and resource utilization, and perform system capacity analysis and planning
- Provide support for the dispatch system and hardware problems and remains involved in the resolution process
-Provide in-depth experience in trouble-shooting IT systems
-Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
-Provide detailed analysis and feedback to management and internal customers for escalated tickets
Compensation: We are committed to providing fair and competitive compensation. The salary range for this position is $78,000 to $250,000 per year. This range reflects the compensation offered across the locations where we hire. The exact salary will be determined based on the candidate's work location, specific role, skill set, and level of expertise.
Benefits: We offer a comprehensive benefits package, including:
Health Coverage: Medical, dental, and vision insurance
Additional Insurance: Basic Life/AD&D, Voluntary Life/AD&D, Short and Long-Term Disability, Accident, Critical Illness, Hospitalization Indemnity, and Pet Insurance
Retirement Plan: 401(k) plan with company match
Paid Time Off: Generous PTO, paid holidays, parental leave, and more
Wellness: Access to wellness programs and mental health support
Professional Development: Opportunities for growth, including tuition reimbursement
Additional Perks:
Flexible work arrangements, including remote work options
Flexible Spending Accounts (FSAs)
Employee referral programs
Bonus opportunities
Technology allowance
A diverse, inclusive, and supportive workplace culture
Onyx Point, LLC. is a small business focused on providing Compliance Automation, Cloud Computing, Data Management and Movement, and Information System Security support and services. We are experts in Puppet, DevOps, NiFi, and U.S government compliance regulations such as the NIST and DISA standards. We also possess in-depth industry experience researching, developing, and implementing software security solutions for various commercial and government clients.
