Independent Software, Inc.

System Administrator, Level 1 (FORECASTED)

Independent Software, Inc.  •  Fort Meade, MD (Onsite)  •  2 months ago
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Job Description

What You Will Do:

As a System Administrator, Level 1 at Independent Software, you will provide hands-on support for the implementation, troubleshooting, and maintenance of IT systems supporting mission-critical operations. You will assist in managing system infrastructure and ensuring systems are operating efficiently, securely, and reliably.

You will support day-to-day IT operations, including monitoring systems, resolving technical issues, and assisting users with system access and functionality. This role is ideal for someone with foundational system administration experience looking to grow in a fast-paced, mission-driven environment.

Key Responsibilities:

 
  • Provide support for the implementation, troubleshooting, and maintenance of IT systems
  • Monitor system performance and assist with problem identification and resolution
  • Provide Tier 1 (Help Desk) and Tier 2 (Escalation) support for IT-related issues
  • Assist users with accessing and utilizing IT systems and applications
  • Support day-to-day operations of client/server, storage, network, and mobile devices
  • Install, configure, and maintain operating systems (Linux and/or Windows)
  • Assist with system configuration, patching, and updates
  • Support escalation and communication of issues to management and stakeholders
  • Maintain system documentation and follow established procedures
  • Assist in optimizing system performance and resource utilization

Required Skills and Qualifications:
 
  • Experience supporting IT systems in a system administration or help desk environment
  • Basic knowledge of Linux and/or Windows operating systems
  • Understanding of system troubleshooting and problem resolution processes
  • Familiarity with IT infrastructure components (servers, networks, storage)
  • Ability to support users and communicate technical issues clearly
  • Strong problem-solving and analytical skills
  • Ability to work independently and in a team environment

Education and Experience:
 
  • Bachelor’s degree in a technical discipline from an accredited college or university
  • Five (5) years of System Administrator experience on programs of similar scope, type, and complexity
OR
  • Five (5) additional years of System Administrator experience may be substituted for a degree

Certifications: 
 
  • DoD 8570.01-M compliant with Information Assurance Technical (IAT) Level II

Clearance Requirement:
 
  • Must possess an active TS SCI with appropriate Polygraph to be considered for this role

**This position is contingent on contract award**

Why Choose Independent Software:

At Independent Software, our people are the mission. We’ve built a company around collaboration, integrity, and innovation and we make sure our team has the tools and support to grow, succeed, and thrive.

When you join us, you will:
  • Support critical national security missions that matter
  • Be part of a close-knit, employee-first culture where your voice is heard
  • Expand your skills through ongoing training, mentorship, and career development
  • Enjoy competitive compensation, generous benefits, and work-life balance

Ready to take the next step in your career? Join us and be part of something bigger.

Apply today.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Independent Software, Inc.

About Independent Software, Inc.

Independent Software supports our customers by providing next-generation cyber services, intelligence and all-source analytics, machine learning, and mission application development. In addition to our service-based efforts, we also offer innovative IT and cyber products to solve our customers’ most complex challenges. We are a Woman-Owned Small Business committed to hiring veterans and supporting our national defense missions.

We are driven to perform for our clients, protect our professional staff, and improve shareholder value. Employee and client satisfaction are key metrics for our corporate management team. Maintaining positive relationships with all our industry partners has delivered impressive business results. Our Mission and Vision statements speak to these values.

Mission Statement:

Independent Software is dedicated to ensuring national security and supporting our customers through quality intelligence products and highly skilled personnel that enable a diverse set of federal and commercial missions. A large percentage of our employees are veterans, so we understand the importance of providing timely, effective, and actionable intelligence and tools to the warfighter. Our personnel have embodied our focused, mission-first approach to supporting national security missions in dynamic environments since 2005.

Independent Software is built on five core values which, when taken together, guide us to continuously maintain our focus and achieve our vision - 1) Customer Success, 2) Employee Success, 3) Technical Excellence, 4) Fiscal Responsibility, and 5) Social Awareness.

We engage our core competencies to meet customer mission challenges in - 1) Enterprise Software Engineering, 2) Offensive and Defensive Cyber Services, 3) Data Science and Decision-Making Analytics, and 4) All-Source Analytics.

Join Our Team

https://independentsoftware.com/careers/

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Follow us on Twitter: @IndependentSoft

Industry
IT & Software
Company Size
11-50 employees
Headquarters
Ellicott City, Maryland
Year Founded
2005
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