Job Description

Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.

We are seeking a skilled Endpoint Management System Administrator to support and operate a modern enterprise endpoint environment. This is a highly hands-on operational role responsible for administering and maintaining enterprise endpoint management platforms, with daily use of Microsoft Intune and Tanium to manage endpoint configuration, compliance, patching, and software deployments.

The ideal candidate will have strong experience managing Windows and macOS endpoints, with working knowledge of Linux, and will be comfortable performing daily endpoint administration tasks using Microsoft Intune and Tanium. These platforms are used extensively for endpoint visibility, machine compliance, vulnerability remediation, software updates, and software deployments. Jamf is also used to manage macOS systems within the environment.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

#TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs.

Responsibilities

• Administer and support enterprise endpoints across Windows desktops and servers, macOS, and Linux.
• Use Microsoft Intune and Tanium as primary endpoint management platforms for daily endpoint administration and operational management such as:
  • Endpoint visibility and real-time inventory
  • Machine compliance monitoring and enforcement
  • Operating system and third-party software updates
• Software packaging, deployments, and remediation
• Vulnerability identification and remediation
• Manage Windows endpoints using Microsoft Intune and Group Policy Objects (GPO).
• Manage macOS endpoints using Jamf, including configuration profiles, policies, and application deployments.
• Execute and track vulnerability remediation efforts, ensuring timely patching and risk reduction across all endpoint platforms.
• Support and maintain enterprise cloud print solutions.
• Collaborate with cybersecurity, infrastructure, and service teams to ensure endpoint configurations align with security standards and operational requirements.
• Implementation and management of endpoint security baselines and configuration standards aligned with CIS Security Controls.
• Create and maintain documentation, standard operating procedures, and operational runbooks.
• Participate in continuous improvement initiatives focused on strengthening endpoint security, automation, and operational efficiency.

Qualifications

• Bachelor's degree or equivalent experience
• Minimum of Three (3) years of relevant experience
• Proven experience managing enterprise desktops and servers in a large-scale environment.
• Hands-on operational experience administering endpoints using Microsoft Intune.Strong working knowledge of:
  • Microsoft Intune (Windows endpoint management)
  • Windows Autopilot
  • Group Policy (GPO)
  • Jamf (macOS management)
  • Experience administering Windows desktop and server environments.
  • Working knowledge of macOS and Linux administration.
  • Demonstrated experience managing machine compliance, software patching, and vulnerability remediation.
  • Strong troubleshooting skills and experience operating in a large, complex enterprise environment.
  • Experience implementing or supporting device compliance policies and their integration with conditional access controls using Microsoft Intune and Microsoft Entra ID.

Preferred Qualifications

• Additional hands-on experience using Tanium for endpoint management, compliance reporting, patching, and software deployment.
• Experience managing third-party application updates across diverse endpoint platforms.
• Familiarity with modern endpoint security concepts such as least privilege, zero trust, and compliance baselines.
• Experience supporting cloud-first or hybrid endpoint management strategies.

Compensation & Benefits

The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.

• Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.
• Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs; based on the type of position
• Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
• Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
• Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
• Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.

The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.

At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities.This position not a match with your skills? Click here to see other opportunities.

In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment.

EOE/Protected Veterans/Persons with Disabilities

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