Xcellink Pte Ltd

System Administrator - (CT-FNC240719 006/01)

Xcellink Pte Ltd  •  Singapore, SG (Onsite)  •  5 months ago
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Job Description

As a multinational leader in the information technology and electronics industry, our Client is seeking a System Administrator to join their team.

The Role:

As a System Administrator, you will be responsible for the following:

  1. Monitor the dashboard and promptly escalate alerts and incidents 24/7.
  2. Manage and resolve ITSM Incident tickets efficiently.
  3. Execute basic and routine tasks such as running batch scripts and generating reports.
  4. Create and handle service and incident request tickets, following documented procedures.
  5. Perform basic system and network administration, including troubleshooting, patching, and alert monitoring.
  6. Collaborate with our technical team to document processes and co-develop the operations manual.
  7. Support process improvements and perform additional duties as assigned.

Requirements

  1. Diploma in Electrical / Electronic / Computer Engineering / Information Systems
  2. Minimum of 1 year working experience is preferred.
  3. Possess basic working knowledge and hands-on experience in Windows Server administration and/or equivalent in other platforms.
  4. Ability to perform shift work covering 24 x 7 support operations.
  5. Good command of spoken and written English.
  6. Training will be provided to the candidate without relevant experience but displays aptitude to learn.
  7. Flexible and able to handle work pressure.
  8. Able to carry out multiple tasks.
  9. Takes own initiative to learn and pick up new learning fast.
Xcellink Pte Ltd

About Xcellink Pte Ltd

The best of Xcellink today is the result of having evolved through more than 2 decades of Enterprise ICT Operations management experience and capabilities development as a trusted vendor partner to high-growth global companies, established local enterprises and government-linked corporations. We have delivered over SGD$150 million worth of operations management services in the past decade to support our clients in their strategic IT deployments.

Our long-standing ICT services experience is wide-ranging in the domains of Data Centre Operations, Network Command Centre Operations, IT Security Operations, Technical Helpdesk Services, Onsite Field Services, Applications Support, and IT Assets Staging Operations. We have helped our clients set up operational teams and work processes from scratch, and have transitioned and offshored service delivery operations to countries like Malaysia, Philippines, Indonesia and India. We have been well-entrusted by our clients for multiple resource-intensive & mission-critical IT delivery projects where we deployed up to several hundreds of IT professional manpower within each of such projects.

Because we love Technology and care about the development of our People, we will always evolve our business and create new services to serve our stakeholders better as the market landscape transforms. Today, Xcellink offers more than just Enterprise ICT operations management services in our portfolio; We have our analytical and technology savvy Enterprise Solutions team bringing great business software and process innovation ideas to CXOs, and we have a resourceful team of Talent Search specialists to serve our talent-conscious clientele for their Technology and Tech-savvy hiring needs.

Industry
Unknown
Company Size
51-200 employees
Headquarters
Singapore, SG
Year Founded
1995
Website
xcellinkgroup.com
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