Leidos is seeking a Systems Administrator in support of NASA’s National Security Systems team. This role is responsible for providing customer support, account management, workstation and VDI troubleshooting, printer and VOIP support, and general systems administration support on classified and enterprise environments. Additional responsibilities include supporting daily operations, responding to customer issues, escalating complex technical problems when necessary, and assisting senior administrators and engineers with maintaining secure and reliable IT services.
This position requires the ability to work independently with general direction and as a team member under the direction of the organizational team lead. Join us at AEGIS where the sky is NOT the limit!
Primary Responsibilities
• Provide Tier 1 and Tier 2 customer support for desktops, laptops, VMware Horizon VDI, printers, VOIP systems, and enterprise applications.
• Create and manage user accounts, groups, permissions, file shares, and access requests using ADUC and related tools.
• Analyze, troubleshoot, and resolve hardware, software, account, and connectivity issues; escalate advanced issues as required.
• Perform workstation deployment, software installation, patching, and peripheral support activities.
• Utilize ticketing systems to open, update, track, and close incidents and service requests in a timely manner.
• Communicate with users through phone, email, messaging, and video teleconferencing to provide support and status updates.
• Perform daily system health checks and report abnormalities or outages to system administrators and team leaders.
• Follow established SOPs, technical documentation, security requirements, and change management processes.
• Assist system administrators and engineers with maintenance and troubleshooting of enterprise infrastructure and virtualization platforms.
• Support secure operations by following cybersecurity guidance, STIG requirements, and organizational policies.
Basic Qualifications
BS Degree and 2+ years or additional experience may be substituted in lieu of degree
Candidates should have command of the following skillsets:
• Ticketing systems and incident/service request tracking
• VMware Horizon, VMware VDI environments, and general desktop support concepts
• Active Directory Users and Computers (ADUC), Group Policy familiarity, DNS, DHCP, and file share access management
• Windows 10 and Windows 11 administration and troubleshooting
• Printer troubleshooting and management in enterprise environments
• Microsoft Office applications and Outlook support
• Account provisioning, password resets, MFA support, and customer service operations
• Security Technical Implementation Guides (STIGs) and general cybersecurity awareness
• VOIP and unified communications support
Clearance:
Must have an active Secret Clearance
Preferred Qualifications
Ideal candidates possess a deep understanding of the following areas:
• Windows and Linux operating systems and networking fundamentals
• Knowledge of VMware administration and virtualization concepts
• Knowledge of Cisco Unified Communications
• Knowledge of enterprise security tools such as Trellix/HBSS
• Knowledge of Splunk, Solarwinds, or enterprise monitoring platforms
• Experience supporting classified or regulated environments
• Basic scripting or automation familiarity using PowerShell or Python
TS/SCI Clearance preferred
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.
May 21, 2026
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range $59,150.00 - $106,925.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Leidos is a Fortune 500® innovation company rapidly addressing the world’s most vexing challenges in national security and health. The company's global workforce of 48,000 collaborates to create smarter technology solutions for customers in heavily regulated industries. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $15.4 billion for the fiscal year ended December 29, 2023.
Leidos was cited for the meaningful work employees perform that is challenging, impactful, and aligned with our customers’ missions as reasons professionals want to work and stay at our company. Leidos has also been named to lists including Forbes’ Best Employers for Diversity, Forbes’ America’s Best Employers for Women, Military Times Best for Vets Employers, and Ethisphere Institute’s World's Most Ethical Companies®.
Employees enjoy career enrichment opportunities available through mobility and development and experience rewarding relationships with supportive supervisors and talented colleagues and customers. Employees appreciate our flexible work environment, allowing for and encouraging a true work-life balance. Our professionals are also excited about our Employee Resource Groups, like the Collaborative Outreach with Remote and Embedded Employees (CORE), which strives to create an environment where every employee, regardless of location, feels fully engaged as a valued employee of Leidos.
Your most important work is ahead, visit careers.leidos.com for our latest opportunities.
