Job Description

SuperCom is looking for an enthusiastic, collaborative, and highly motivated System Administrator to join our team.

This role is primarily focused on system administration and infrastructure, with exposure to DevOps-related practices such as automation and process improvement.

We are looking for a technically driven and naturally curious professional who communicates clearly and works well with others, builds strong relationships, simplifies complex issues, documents work effectively, and takes a proactive and adaptable approach to problem-solving.

The position includes:

• Build, maintain, and support mission-critical, highly available VMware-based environments running Windows systems
• Manage Active Directory across all customer environments, including user accounts, security groups, group policies, permissions, and access control
• Monitor the health and availability of customer production environments, identify issues, respond to alerts, and ensure system uptime
• Handle the full lifecycle of SSL certificates, including renewals, installation, and ongoing monitoring across environments
• Implement, document, and audit firewall rules to ensure proper access control and security compliance
• Configure and maintain load balancer settings and DNS records across customer environments
• Perform ongoing server maintenance, including Windows Server updates, patching, reboots, and health checks
• Contribute to standardizing IT processes and improving operational consistency across regions
• Document recurring tasks and create runbooks to ensure processes are repeatable and auditable
• Configure and maintain physical IT infrastructure, including servers, storage systems, firewalls, and networking components

Requirements

• 5+ years of experience in system administration or IT operations
• Proven experience working with infrastructure environments, including virtualization (VMware / ESXi), backup and recovery solutions (such as Veeam), and storage systems (SAN/NAS, LUN provisioning, iSCSI/Fibre Channel, RAID, capacity planning)
• Hands-on experience with Windows Server environments, including RDP, IIS, Windows services, event logs, patching, and general server maintenance
• Experience with monitoring systems and a strong troubleshooting mindset, with the ability to analyze alerts, identify issues, and resolve problems in a structured and methodical way
• Strong working-level English, both spoken and written, with the ability to communicate, document, and collaborate with international teams
• Solid understanding of networking fundamentals, including TCP/IP, DNS, and VPN, with the ability to troubleshoot connectivity issues
• Experience building and installing physical IT infrastructure, including servers, storage, and networking equipment
• Experience with Windows Server Failover Clustering (WSFC)
• Familiarity with cloud platforms such as AWS or Azure
• Experience with SQL Server Always On Availability Groups – an advantage
• Experience managing SSL/TLS certificates – an advantage
• Experience working with Jenkins – an advantage
• Basic scripting skills (PowerShell or similar) – an advantage
• Familiarity with SQL Server tools and basic queries – an advantage
• Exposure to CI/CD processes, Git, or automation tools – an advantage
• Relevant certifications such as AZ-900, CompTIA Network+, or ITIL Foundation – an advantage