Job Description

At Blacklane, we are building the future of sustainable chauffeur‑driven mobility. Behind the scenes, our System Administration team keeps our colleagues productive and our systems secure by operating a modern, SaaS‑driven IT landscape. As a System Administrator at Blacklane, you will own and operate our core internal IT platforms - from identity and access management to SaaS applications, endpoint management, and local infrastructure. You will work hands-on, automate repetitive tasks, and continuously improve how we design and run our internal IT services rather than just maintaining the status quo.

Our core IT landscape: Active Directory, Google Workspace, Microsoft 365, macOS, Linux, Windows, and common SaaS business tools.

YOUR CHALLENGE:

• Own and operate key internal IT platforms and related SaaS services
• Design, implement, and maintain user lifecycle management and access controls across systems (joiners/movers/leavers, RBAC, group structures, app provisioning & de‑provisioning)
• Configure and maintain SSO integrations, security policies, MFA, and conditional access in our IdP
• Support and improve endpoint management, leveraging OS‑level policies to ensure a secure and productive client setup
• Collaborate closely with Platform and Security on cross-team topics
• Handle 1st/2nd/3rd‑level incidents and requests related to core IT systems
• Drive automation of recurring tasks using scripts, APIs
• Maintain documentation for systems and processes
• Maintain local Server and Network Infrastructure
• Participate in and lead IT projects (e.g. migrations, new tool rollouts, security improvements, standardization initiatives)
• Contribute to on‑call or out‑of‑hours work for critical changes or incidents when necessary

ABOUT YOU:

• Minimum 5 years of hands-on system administration experience in a modern, SaaS‑heavy environment.
• Strong background in server and network administration
• Solid IdP / SSO and lifecycle management skills (policies, integrations, SCIM, MFA, conditional access, RBAC).
• Good grasp of IT security principles and how to apply them pragmatically.
• Experience with MDM for macOS and Windows (policies, compliance, software deployment).
• Experience administering Atlassian products (Jira, Confluence) or similar platforms.
• Familiarity with network basics (routing, VPNs, DNS, firewalls).
• Comfortable working with Active Directory, Google Workspace, Microsoft 365, macOS, Linux, Windows and common SaaS business tools.
• Ability to script and automate (e.g. Python, PowerShell, Bash, APIs).
• Pragmatic, solution‑oriented, and able to prioritize in a dynamic environment.
• Conversational level German is a plus.

About Blacklane

Our mission is simple but powerful: to become the world’s leading premium, global chauffeur service. Operating in 50+ countries, we reimagine chauffeur-driven rides by prioritizing reliability, innovation, and first-class service at every step. Blacklane is also at the forefront of sustainable mobility efforts, continuously working to reduce our operational impact on the planet.

Our Company Culture & Values

Blacklane has grown from a two-person startup in Berlin to a global team of over 300 people representing 54+ nationalities. Our culture is powered by our commitment to three core values: Care, Drive and Excellence.

• Care - We are invested in each other's well-being and professional growth.

• Drive - We act with pace and determination. We are ambitious, committed to a growth mindset, and champion ownership and delivery.

• Excellence - We understand our customers so we can exceed expectations.

We support our people through initiatives like Employee Resource Groups (ERGs), mentorship programs that bring our values to life.

We welcome—and actively support—employees to create or join the communities that are important to them.

Why join us in at Blacklane on the fast lane?

🚉 Monthly BVG / Deutschlandticket subsidy to support your commute
🏦 Private pension plan with 20% employer contribution up to a monthly cap
🍲 Subsidised healthy meals via BellaBona.
🌴 28 vacation days per year, increasing with tenure
💪 Your Mental and Physical Health → No compromise with Nilo and Wellhub
🏢 Hybrid setup: 3 days a week in our Berlin HQ, right in the heart of Schöneberg
🎓 Continuous learning through LinkedIn learning and L&D budget
🚘 Mystery Rides: Quarterly Voucher to enjoy personal trips around the world with Blacklane and experience our service from a guest’s perspective.

Do you have any questions or want to know more about our way of working? Feel free to contact us. We’re happy to connect!

We place great value on equal opportunities. Therefore, we welcome everyone to apply!

Curious to see us in action? Let’s go!

→ Watch us on Amazon Prime

→ Listen to our CEO in Startup insider episode #1643

→ Blacklane is backed by investors who share our vision: Mercedes-Benz Mobility, Tasaru, Sixt, the Al Fahim Group, Alstin Capital, RI Digital Ventures, and b2venture