Job Description

David Kennedy Recruitment is working with a leading B2B solution provider who are looking to recruit a System Administrator for their Gaming studios in Bogota, Colombia.

Position: System Administrator

Location: Bogota, Colombia

Employment type: Full-time

Remuneration: Base salary

About the role.
This position ensures the stable, secure, and continuous operation of systems, servers, and end-user environments across Linux and Windows platforms. Working closely with the Network Engineer and IT Manager, the role focuses on system monitoring, configuration management, performance optimization, and hands-on technical support.

DUTIES AND RESPONSIBILITIES:

• Respond quickly and effectively to incidents as part of a collaborative 24/7 operations team.

• Monitor production and streaming equipment using dashboards, logs, and monitoring tools.

• Ensure all production systems and equipment are fully functional and operational.

• Diagnose, troubleshoot, and resolve hardware, software, network, and system issues, including component replacement when required.

• Coordinate with ISPs to resolve internet connectivity and network-related issues.

• Maintain accurate and up-to-date records of workstations, users, configurations, and access permissions.

• Respond promptly to incidents and security alerts to meet SLA and compliance requirements.

• Perform regular data backups and support disaster recovery operations.

REQUIREMENTS:

• Native/Fluent in Spanish and English (B2+)

• Minimum of 3 years of experience in a System Administrator or similar IT operations role

• Hands-on experience with Linux (Ubuntu) and Windows Domain environments, including AD, Hybrid AD, Group Policy, DNS, and DHCP

• Experience with virtualization technologies, preferably VMware

• Basic scripting skills using PowerShell and/or Bash

• Solid understanding of LAN/WAN networking, including switching, routing, VPNs, VLANs, and Wi-Fi environments.

• Experience working with server hardware and storage systems

• Familiarity with monitoring tools, ticketing systems such as Jira, and ITIL-based workflows

• Exposure to streaming, broadcast, or multimedia production environments is an advantage

• Relevant certifications such as ITIL Foundation, CCNA, CompTIA Network+, or Microsoft/AWS equivalents are a plus

• Strong problem-solving skills with high attention to detail and a proactive, results-oriented mindset

• Intellectual curiosity and the ability to thrive in a fast-paced, newly formed team

• Flexible to work in rotating shifts within a 24/7 live studio environment - 6.30am - 3.30pm, 10am - 7pm 2.30pm - 11.30pm, 10.30pm - 7.30am.

BENEFITS:

• Competitive salary and international working environment

• Career growth opportunities within live operations and network management functions

• Continuous learning and professional development through a dedicated learning platform

• Clear path for progression within a global and high-performing technical team

• Additional benefits upon live operations launch including medical assistance, daily lunch, and gym access.