Job Description

Organisation: Leicestershire County Council

Work Location: County Hall LE3 8RA

Salary: £39,939 - £42,699 per annum (pro rata for part time) (pay award pending)

Working Hours: Full time - 37 hours per week

Contract Type: Permanent

Closing Date: 10th June 2026

Interview Date(s): 15th June 2026

Are you an experienced Systems Administrator with detailed knowledge of Oracle Cloud? Are you ready to lead a small but strategically important team maintaining access and security for a shared Oracle Cloud system? Then this role may be for you!

About the Role

East Midlands Shared Services is a partnership between Leicestershire County Council and Nottingham City Council to provide a shared Oracle Platform and transactional finance, HR and payroll services. The Sys Admin Team Manager leads a key team in the support of the shared Oracle system by:

• Managing access for users
• Triaging all queries and incidents
• Providing advice and guidance to key stakeholders and managers across the two councils
• Operating a BACS bureau for all payments in and out of the system

In addition you will support team members to deliver a seamless service, ensuring that queries are answered with service level agreements and work with EMSS colleagues and managers to design and deliver service improvements. You will also support the Oracle Support Service Manager and EMSS Business Development Manager in responding to internal and external audit requirements.

About You

To apply for this post, you must be able to evidence in your application how you meet the following criteria:

• Providing system support for Oracle to include managing configuration, developing and maintaining user access and roles, including in depth knowledge of Oracle security and access, sufficient to be able to advise partners and suppliers of issues and options.
• NVQ Level 4 or equivalent qualification or equivalent level of relevant experience.
• Providing support to Oracle users to resolve problems and issues, and of processing and overseeing BACS payments including knowledge of BACS payment systems and protocols.
• Investigating complex issues in a Oracle Cloud system and devising solutions.
• Supporting operation finance, HR or payroll teams to meet business objectives including reviewing new or existing processes.
• Working with external IT support to create a seamless Oracle support service.
• Working in a complex partnership arrangement and the impacts this has on managing system roles and access.

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion, please contact:

Jill Turner - Business Development Manager

Email: jill.turner@emss.org.uk

How to Apply

At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally.

If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Apply section on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support

By applying for this post, you agree to our Terms and Conditions

About Leicestershire County Council

At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone.

Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose.

For further information on what it’s like to work for us and the benefits we offer, please refer to the following:

Our Recruitment Process
Our Organisational Values
Our Employee Benefits
Working for Us