Cuyuna Regional Medical Center

Switchboard Receptionist

Cuyuna Regional Medical Center  •  $36k - $46k/yr  •  Minnesota (Onsite)  •  2 hours ago
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Job Description

Job Location: Main Campus - Crosby, MN 56441,

Position Type: Part-time (.5 FTE, 40 hours/pay period),

Salary Range: $18.49 - $22.84,

Job Shift: 8-hour Varied Shift,

Job Category: Every 3rd weekend, Become the welcoming voice and face of our healthcare team.Join Our Team at Cuyuna Regional Medical CenterAt Cuyuna Regional Medical Center (CRMC), we're more than just a healthcare organization - we're a community dedicated to making a meaningful impact. For more than 60 years, we've been providing compassionate, high-quality care in the Greater Brainerd Lakes Area and beyond. Our team is driven by a shared commitment to excellence, innovation, and putting people first - both our patients and our employees. Whether you're on the front lines of patient care or supporting operations behind the scenes, you'll find a culture of collaboration, growth, and respect. If you're looking for a career where your work truly matters, we invite you to join us at CRMC and be part of something bigger. A Day in the Life of a Switchboard/Receptionist - CommunicationsThe Switchboard/Receptionist centers on providing clear, courteous communication while managing incoming calls, paging requests, and visitor needs. Receptionists rotate between front-desk and entrance duties, balancing computer-based tasks with in-person assistance. The work involves navigating interruptions, responding calmly to urgent or emotional situations, and handling confidential information appropriately. Collaboration is frequent with clinical staff, security, and support departments to ensure patients and visitors reach the right place quickly and safely. Each day blends routine administrative tasks with on-the-spot problem solving, including escorting guests, delivering items, and supporting overall facility operations. About the Communications Department Connecting People, Enhancing ExperiencesIn the Communications Department at ABC, we ensure that every call, question, and request is handled with professionalism and care. Whether directing patients, visitors, and staff to the right departments or managing internal and external communications, our team plays a crucial role in keeping hospital operations running smoothly. What makes Communications unique is our ability to stay calm, flexible, and patient in a constantly changing environment. We handle a variety of situations—from urgent calls to everyday inquiries—while maintaining a professional and welcoming demeanor. Our team thrives on teamwork, problem-solving, and positivity, creating an environment where challenges are met with solutions, and every interaction is an opportunity to make someone’s day a little easier. Whether answering phones, assisting visitors, or adapting to new responsibilities as our roles evolve, we take pride in being the first connection to care at CRMC. Ideal Candidate (What will make you a great fit!)Independent workerEffective communicatorHandles confidentiality wellAdaptableResilientPositive work ethicQualifications: Education and ExperienceRequiredAbility to operate all equipment for this positionHigh School Diploma or GEDPreferredPrevious secretarial experience Compensation and BenefitsThe pay range is listed above. Actual pay rate offered is determined based on experience in this role. Please be sure to include all applicable experience in your application.Cuyuna Regional Medical Center offers a comprehensive benefits package designed to support the health, financial security, and overall well-being of our employees. Eligible employees receive medical insurance, dental insurance, and vision insurance, health savings accounts, life insurance, and employer contributions to a 401(k) retirement plan. Additional benefits include paid time off, participation in 401(k) and 457(b) plans, educational assistance and reimbursement, an employee assistance program, work-life balance support, gym membership and other discounts, and employee recognition programs.

A full job description is provided when an interview is scheduled. If needed, you may request a copy earlier by emailing us at careers@cuyunamed.org.

CRMC is an Equal Opportunity/Affirmative Action Employer (M/F/Disability/Veteran). If you need an accommodation during the application process, please call 218-546-4415 or email careers@cuyunamed.org for assistance.

Cuyuna Regional Medical Center

About Cuyuna Regional Medical Center

Cuyuna Regional Medical Center (CRMC) is a nonprofit critical access hospital serving the Brainerd Lakes region of Minnesota with comprehensive primary and specialty care.

Founded in 1964 through community support, CRMC remains rooted in the independence and resilience that define the Cuyuna Range. Today, we care for more than 60,000 residents across Aitkin, Brainerd, Baxter, Crosby, Crosslake, Deerwood, Ironton, Longville, Nisswa, Pequot Lakes, Pine River, and surrounding rural communities.

𝗪𝗵𝗮𝘁 𝗪𝗲 𝗢𝗳𝗳𝗲𝗿

• 25-bed critical access hospital

• Primary and specialty care clinics in Crosby, Baxter, Breezy Point, Longville, and Super One in Crosby

• Nisswa clinic opening Spring/Summer 2026

• Emergency services, surgery, diagnostic imaging, and rehabilitation

• Senior living in partnership with Presbyterian Homes & Services

Despite our rural location, CRMC has made significant investments in advanced technology and specialty services, reducing the need for patients to travel outside the region for care.

𝗕𝘆 𝘁𝗵𝗲 𝗡𝘂𝗺𝗯𝗲𝗿𝘀

• 133+ physicians and advanced practice providers

• Nearly 900 employees

• 240,000+ outpatient visits annually

• 10,600+ emergency department visits

• 232 babies delivered in FY2024

From three physicians and 20 employees to a regional healthcare leader generating more than $190 million in annual net patient revenue, CRMC continues to grow through innovation, strong leadership, and community trust.

We remain committed to delivering personalized, compassionate care close to home — today and for generations to come.

Industry
Healthcare & Social Services
Company Size
201-500 employees
Headquarters
Crosby, MN
Year Founded
1964
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