Vancouver Coastal Health

Switchboard Operator/Receptionist

Vancouver Coastal Health  •  Vancouver, CA (Onsite)  •  3 hours ago
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Job Description

Within the context of a client and family centred care model and accordance with the established vision and values of the organization, works under general supervision, performs communication, information and reception services by telephone or in person to staff, clients and the public by performing duties such as operating the computerized telephone exchange, locating personnel through the use of pagers, answering services and the public address system, responding to emergencies and receiving patient items such as flowers for delivery. Performs a variety clerical duties such as typing and data entry, maintaining patient arrival lists and in-patient register records, and operating on-line computer to retrieve information as required. QUALIFICATIONS:QUALIFICATIONSEducation & Experience Grade 12, plus one year's recent related experience or an equivalent combination of education, training and experience.Knowledge, Skills & AbilitiesAbility to keyboard at 45 w.p.m.Ability to communicate effectively both verbally and in writing.Ability to deal with others effectively.Physical ability to carry out the duties of the position.Ability to organize work.Ability to operate related equipment.Knowledge of medical terminology.The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

Details

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.Unless otherwise noted on the posting, internal job postings close at 8:00 AM Pacific Time on the listed Closing Date. Please submit your digital application via the Internal Career Portal prior to the Closing Date & Time.Nursing & LPN successful applicants will be notified by email.We regret that only short listed candidates will be acknowledged.This is an internal job posting for Vancouver Coastal Health employees only.
Vancouver Coastal Health

About Vancouver Coastal Health

Join a team connected by collaboration, support and most importantly, the goal of providing quality patient care. We value career growth with employer-supported training, encourage a culture where everyone’s voice is heard and strive to create a supportive team environment. To learn more, visit vch.ca/careers

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Industry
Healthcare & Social Services
Company Size
10,000+ employees
Headquarters
Vancouver, CA
Year Founded
2001
Website
vch.ca
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