Cruise Administration Services, Inc. (CASI), a Carnival Cruise Line entity in the Philippines, is currently looking for a Switchboard Operator. Only candidates located in Metro Manila, Philippines to apply.
Switchboard Operators are responsible for handling all calls to the general Carnival Cruise Line number. Operators greet callers, offer appropriate information and transfer calls accordingly. Must be personable, friendly, possess strong English communication and decision-making skills. Able to handle a heavy volume of inbound calls. The Carnival Operators will also assist with Oracle forms in updating and merging guest profiles.
Essential functions:
Qualifications:
Must be amenable to working the 9:00 PM to 6:00 AM Philippine Time shift.
#LI-PV1
#LI-Hybrid
Carnival Corporation & plc (NYSE: CCL; NYSE: CUK) is the largest global cruise company, and among the largest leisure travel companies, with a portfolio of world-class cruise lines and a fleet of over 90 ships. Together its cruise lines – including AIDA Cruises, Carnival Cruise Line, Costa Cruises, Cunard, Holland America Line, P&O Cruises, Princess Cruises, and Seabourn – visit more than 800 ports around the world and account for nearly 40% of the overall cruise market globally.
In 2024, the company’s talented workforce of over 160,000 team members from 150 countries delivered unforgettable happiness to approximately 13.5 million guests by providing extraordinary cruise vacations, while honoring the integrity of every ocean sailed, place visited, and life touched.
Carnival Corporation owns and operates eight destinations globally, designed exclusively for guests of the company’s cruise lines, as well as Holland America Princess Alaska Tours, the leading tour company in Alaska and the Canadian Yukon. The company is dual-listed and traded on the London and New York stock exchanges and is included in both the S&P 500 index in the US and the FTSE 250 index in the UK.
