Initiate International

Swiss German-Speaking Outbound Sales Agent

Initiate International  •  Cape Town, ZA (Onsite)  •  5 hours ago
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Job Description

Are you a confident communicator with a passion for sales and the drive to turn conversations into business opportunities?

We're looking for a Swiss German-Speaking Outbound Sales Agent to join a dynamic team representing a Swiss-based business specialising in sales, customer service and customer support solutions.

This role is ideal for a motivated sales professional who enjoys connecting with new customers, building relationships and working towards ambitious targets. If you have a persuasive telephone manner and thrive in a performance-driven environment, this could be the opportunity for you.

Key Responsibilities

  • Outbound Sales: Proactively contact prospective customers across B2B and B2C markets to generate new business.
  • Telephone-Based Selling: Promote and sell products and services while identifying opportunities to convert leads into customers.
  • Appointment Setting: Schedule sales and consultation appointments for the field sales team.
  • Lead Follow-Up: Reconnect with existing prospects and customers to nurture relationships and progress sales opportunities.
  • Upselling and Cross-Selling: Introduce relevant products, services and special offers to increase customer value and strengthen retention.
  • Customer Reactivation: Re-engage previous customers and identify opportunities to rebuild relationships.
  • Needs Analysis: Understand customer requirements, gather feedback and conduct customer surveys.
  • Database Management: Maintain accurate customer records and update information in internal systems.
  • Target Achievement: Work towards agreed sales, productivity and quality targets.
  • Customer Support: Provide professional advice over the phone and assist with inbound customer service enquiries via telephone or email when required.

Minimum Requirements

  • Native-level Swiss German or very strong Swiss German language proficiency.
  • Previous experience in outbound telephone sales, appointment setting or B2B/B2C customer acquisition.
  • A genuine interest in sales, communication and achieving measurable results.
  • Excellent verbal communication skills and a confident telephone manner.
  • Strong persuasion, negotiation and closing abilities.
  • A proactive, positive and motivated attitude, with a willingness to learn.
  • Good computer literacy and confidence using everyday IT tools.
  • The ability to work independently while maintaining accuracy and efficiency.
  • Previous inbound customer service experience is advantageous.

Working Hours

Candidates must be available for a flexible weekly shift schedule covering:

  • Monday to Friday: 6.5 hours per shift, scheduled between 08:00 and 20:00.
  • Saturdays: Shifts of up to 4 hours, scheduled between 09:00 and 14:00.

Ready to Make Your Next Career Move?

Send us your application to contact@languagerecruiters.com today! This German-speaking Customer Service & Sales Representative job in South Africa is waiting for you!

If you wish to view additional Swiss German Language jobs please click through to our job section

Initiate International

About Initiate International

Initiate International is first & foremost the leading Recruiter to the iGaming & Fintech industry across the African Continent, having been formed in South Africa back in 2007. Since we joined The Conexus Group in 2023, we now have the ability to offer global recruitment assistance to our clients & candidates through our sister recruitment brand, Pentasia, with their network of offices spanning every other continent. The Conexus Group portfolio also consists of an M&A Advisory, Payments Consultancy, Training Academy & Marketing Services business enabling us to offer a full-service consulting arm.

Initiate International is a team of specialist recruitment consultants who share a passion for recruitment. We ascribe to a more modern approach to recruitment where we, our clients and candidates form one team. It's through working as a team that we are able to identify a perfect match for both clients and candidates.

Exceptional service and quality delivery lie at the heart of the company, we therefore believe in taking a personalised approach to recruitment by striving to understand not only the requirements of our Clients but the nature and corporate culture of their business. In doing so we are not only able to identify the perfect match for your employment needs but are able to provide an employee who will make an immediate impact and begin to add value to your company from day one.

One of the keys to Initiates success is the wealth of industry knowledge its diversified staff of recruitment specialists have acquired throughout their personal experience and acquired networks in their relevant fields. Each division is headed by a qualified senior consultant who will personally consult and advice on the best solution for your recruitment needs.

Industry
HR & Recruiting
Company Size
11-50 employees
Headquarters
Johannesburg, ZA
Year Founded
2007
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