Job Description

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the role: As a SWIFT Technical Consultant, you will collaborate with international clients to deliver exceptional customer support, especially when advanced troubleshooting is needed. You’ll work closely with the Operations team to help maintain and enhance SWIFT’s high-performance platforms. Additionally, your responsibilities include participating in a monthly on-call rotation and handling complex customer onboarding projects.

About the team:

• The team supports hundreds of customers using the service, with excellence
• The team operates critical infrastructure running 24/7 over multiple sites.
• Engineer lead software provides SWIFT applications expertise both internally & externally

What you will be doing:

• Level 3 customer support and monthly on-call rota
• As Engineer lead software, you are highly involved in service improvements, evolutions and upgrades of the platform
• Improve platform with automation
• Manage customer onboarding projects

What you will need:

• Knowledge of SWIFT general concepts & messaging protocols
• Strong experience of SWIFT Alliance software suite (Access, Gateway) +5 years
• Strong experience with OS administration (Linux or Windows)
• Experience with scripting languages (OS shell, Python) and/or automation (Ansible)
• High level of autonomy, advanced English speaker, optionally French speaker Experience with scripting languages (OS shell, Python) and/or devops automation (Ansible/Jenkins)

What we offer you:
At FIS, you can learn, grow and make an impact in your career. Our benefits include:

• Flexible and creative work environment
• Diverse and collaborative atmosphere
• Professional and personal development resources
• Opportunities to volunteer and support charities
• Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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