About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Here at Palm Beach Island’s only Five-Star, Five-Diamond resort, the feel is timeless, charming, and intimately connected to our private beachfront just steps beyond our front door. Every detail and memorable experience tells the story of the warmth and spirit of our iconic island. Dining at Four Seasons Resort Palm Beach is an experience in and of itself, with inspiration drawing from a Michelin star collaboration and the local elements. The crowning jewel of the Resort is Florie’s, the only restaurant and bar in the United States in partnership with Mauro Colagreco, recently recognized as Best of the Best in The World's 50 Best Restaurant awards. Write the next chapter of your career in an authentic Palm Beach paradise.
About the role:
The Swell Attendant is responsible for supporting the daily operations of the resort’s retail boutique, delivering outstanding guest service while achieving sales goals. This role focuses on product knowledge, merchandising, and maintaining the overall presentation and organization of the retail space. This position is part of the Retail team, reporting to Retail Management.
What you will do:
Greet and engage guests, providing exceptional and personalized service
Assist guests in selecting merchandise by sharing product knowledge and recommendations
Achieve individual sales goals and support overall boutique performance targets
Maintain awareness of promotions, new arrivals, and product offerings
Assist with merchandising, floor moves, and maintaining visual display standards
Process transactions accurately, including sales, packing, and gift wrapping
Receive, unpack, tag, and replenish merchandise on the sales floor
Maintain cleanliness and organization of the boutique and stock areas
Assist with inventory counts, stock control, and price updates
Monitor stock levels and report discrepancies or shortages to management
Follow all opening and closing procedures and maintain operational standards
Communicate guest feedback or special requests to management
What you bring:
High school diploma or equivalent experience
Previous retail or customer service experience preferred
Strong interpersonal and communication skills
Ability to work in a fast-paced, guest-focused environment
Strong organizational skills and attention to detail
Ability to operate retail systems and point-of-sale equipment
Ability to work independently and as part of a team
Flexible availability including mornings, evenings, weekends, and holidays
Ability to complete transactions accurately and efficiently
What we offer:
Competitive Salary & Wages
Comprehensive benefits package
401(k) Retirement Plan
Excellent training and development opportunities
Complimentary accommodations at other Four Seasons Hotels and Resorts
Complimentary dry cleaning for employee uniforms
Complimentary employee meals
Schedule & Hours:
Part-time schedule, including mornings, evenings, weekends, and holidays
Work Authorization:
Candidates must have valid authorization to work in the United States at the time of application.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Four Seasons Hotels and Resorts opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 130 hotels and resorts, and more than 55 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.
To learn more about our career opportunities, visit fourseasons.com/careers.
For more information and reservations, visit fourseasons.com.
For the latest news, visit press.fourseasons.com.
