Job Description

Ready to start a new chapter in Athens?

Our client in Greece is looking for Swedish-speaking Customer Support Specialists to join their international team and support one of the world's leading commercial vehicle manufacturers.

If you're looking for a career that combines meaningful work with an exciting lifestyle abroad, this is your opportunity to live in one of Europe's most vibrant capitals while gaining valuable international experience with a globally recognised brand.

About the Role

You'll be the first point of contact for Swedish-speaking customers who need assistance with commercial vehicles across Europe. Whether it's arranging roadside assistance for a vehicle breakdown or helping with customer enquiries, you'll play an important role in keeping businesses moving.

Don't worry if you're not an expert in commercial vehicles—you'll receive full training before you get started.

Your Daily Tasks Will Include:

• Handling customer enquiries via phone and email
• Assisting drivers experiencing roadside breakdowns such as flat tyres or mechanical issues
• Identifying the customer's location, vehicle details, and support requirements
• Coordinating roadside assistance, repairs, or towing with authorised service partners
• Responding to general customer enquiries regarding products, services, appointments, and corporate information
• Managing customer complaints professionally and ensuring timely resolutions
• Updating cases accurately in internal systems and collaborating with an international support team

Requirements

What You Need:

• Excellent communication skills in Swedish and good English (spoken and written)
• Strong problem-solving abilities and a calm approach under pressure
• A customer-focused mindset with excellent communication skills
• Confidence using multiple computer systems and learning new tools
• Good organisational skills and attention to detail
• Previous customer service experience is an advantage, but not essential

Benefits

What's in It for You:

• Full relocation package: flight, hotel accommodation, and housing support
• Competitive salary with 14 salaries per year
• Health insurance and a wide range of employee discounts
• Paid training with certified instructors
• Career development opportunities within a multinational company
• Free online Greek language lessons
• Modern offices with comfortable break areas
• Social events, community initiatives, and a diverse international workplace

Working with our client means joining a Great Place to Work® Certified company that values diversity, collaboration, and professional growth. You'll gain international experience, represent a global industry leader, and enjoy everything Athens has to offer—from sunny weekends and seaside escapes to incredible food and a welcoming international community.

If you're ready to build your career, experience life in Greece, and take on a rewarding new challenge, Athens is waiting for you.