Job Description

Are you fluent in Swedish and passionate about providing excellent customer service? Join a growing international team and help deliver top-notch support to customers across Europe.

As a Swedish-speaking Customer Service Representative, you’ll assist customers via phone, email, and chat, resolving inquiries, troubleshooting issues, and ensuring a positive and professional experience for every interaction.

This role is ideal for candidates who want to gain international experience while enjoying the Mediterranean lifestyle in Greece.

Your Responsibilities

• Handle customer inquiries in Swedish via phone, chat, and email
• Provide accurate information and solutions following company policies
• Resolve issues professionally and maintain high-quality service standards
• Document interactions and escalate when necessary
• Collaborate with colleagues to improve processes and workflows
• Participate in training and onboarding programs

Requirements

• Fluent Swedish (spoken and written, near-native level preferred)
• Good English skills (B2)
• Excellent communication and problem-solving skills
• Comfortable using computers, Windows OS, and online tools
• Ability to multitask and work independently as well as part of a team
• Flexible and willing to work varied shifts, including evenings and weekends
• Previous customer service experience is a plus but not required

Benefits

• On-site work in Greece (Athens, Crete, or other office locations)
• Competitive salary plus additional annual payments (depending on company policy)
• Paid training and onboarding programs
• Health insurance and additional perks
• International work environment with colleagues from across Europe
• Free online Greek language courses
• Career development and internal growth opportunities
• Social events and team initiatives

Life in Greece

Greece offers sunshine most of the year, amazing food, rich history, and vibrant culture. Whether you choose Athens, Crete, or another location, you’ll enjoy affordable living, beautiful surroundings, and a welcoming international community.

Ready to start your Swedish-speaking customer service career in Greece?
Apply today and join our international team!