Job Description
Live & work in Crete – Mercedes-Benz Customer Experts Team
Location: Chania, Crete (on-site)
Are you passionate about cars and premium brands? Imagine representing Mercedes-Benz while living and working on a Greek island surrounded by sunshine, beaches and crystal-clear waters.
On behalf of our client, we are looking for Swedish-speaking Customer Support Representatives to join the Mercedes-Benz Customer Experts team based in Chania, Crete In this role, you will be the main point of contact for customers, delivering high-quality service for one of the world’s most respected automotive brands.
This is an excellent opportunity to work abroad in Greece, gain international experience and build a strong CV while enjoying a Mediterranean lifestyle.
Why Crete?
Crete offers the perfect balance between work and lifestyle:
- Sunshine almost all year round ☀️
- Beautiful beaches, nature and outdoor living
- Lower cost of living compared to Scandinavia
- Safe, relaxed environment with rich culture and cuisine
- Vibrant international community
Work where others go on holiday – for real.
Your role
- Act as the primary point of contact for customer requests via phone, email and chat
- Represent Mercedes-Benz with professionalism and brand care
- Respond to inquiries about products and services, offering expert guidance
- Handle customer issues efficiently and with a solution-oriented mindset
- Provide accurate and effective roadside assistance support
- Ensure a premium customer experience at every interaction
- Collaborate with colleagues and share ideas and best practices
Requirements
- Fluent Swedish (spoken & written)
- Very good English
- Genuine interest in cars and the automotive industry (strong advantage)
- At least 6 months of experience in customer support or customer care
- Excellent communication skills and a customer-first mindset
- Strong problem-solving ability and sense of ownership
- Comfortable working with digital tools and systems
- Positive, adaptable and open to relocating abroad
- Eager to learn and grow within an international environment
Benefits
- On-site position in Chania, Crete
- Full relocation support (flight, airport transfer & housing assistance)
- Free accommodation or accommodation allowance throughout employment
- Competitive monthly salary plus 2 additional salaries per year
- Attractive performance-based bonus scheme
- Fully paid training by certified instructors
- Health insurance and additional benefits
- Continuous support during relocation and employment
- Modern offices with gym, activity room and relaxing break areas
- Social events, team activities and community initiatives
- Free online Greek language courses
- Long-term career development opportunities in a multicultural workplace
This role is ideal if you want to work abroad with Mercedes-Benz, build international customer support experience and enjoy life in Crete, Greece
Ready to start your journey?
Apply now
