Job Description

Are you fluent Swedish speaker with a passion for fashion?

Are you willing to work as a Swedish Customer Support Representative for Zalando, a leading European online retailer of shoes, clothes and beauty products, which connects customers and brands in 25 countries?

What you will do:

• Communicating through chat & phone with customers
• Answering how-to questions
• Troubleshooting customers' issues
• Create amazing experience that customers value

Requirements

The role of a Swedish Customer Support Representative requires:

• Native level of Swedish
• Advanced level of English
• Great communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• EU Passport holder

Benefits

What you'll gain:

• Monthly salary 1300€
• Monthly Performance Bonus
• 14 salaries per year
• Complete relocation support (flight ticket to Greece, 2-week accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us)
• Full-time job (5 working days per week, 8-hour shifts)
• The best commissions in the market
• The possibility of learning with the best team
• Excellent career opportunity in a multinational industry leader