Job Description

Come and work with us.

Do you want to contribute to an outstanding customer representative service?

Are you Swedish native or fluent with strong English communication skills?

Looking to build your career on the sunny Mediterranean island of Cyprus, where history comes alive in picturesque towns and you can enjoy sunshine for 330 days a year?

So we have the perfect opportunity for you!

Our client is a leading telecommunications company focused on connecting people and making everyday life easier.

Your future project: join our Swedish Customer Advisor team.

As a customer advisor specialist, your daily responsibilities will include:

• Provide first contact resolutions to customer queries
• Offer specialized customer support through written and phone communication
• Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
• Meet and exceed our customer service quality goals, compliance regulations and productivity targets
• Create amazing customer experience that people value and we are proud of
• Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

• Native or proficient level of Swedish (C2)
• Intermediate level of English (B1)
• Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
• Analytical and problem solving skills with strong attention to detail
• Desire to learn and advance, be a curious investigator and problem solver
• Must hold EU citizenship or valid work permit for Cyprus
• Be a local candidate or willing to relocate to Cyprus

Home Office Requirements:

• Reliable high-speed internet connection.
• Private, secure workspace to ensure patient confidentiality.

Benefits.

• Work from the comfort of your home.

• Competitive fixed monthly salary plus an attractive, uncapped commission system

• Paid professional training
• Office hours only, no weekends
• Employee discounts
• Health and accident insurance covering both work and leisure time
• Growth opportunities through various development programs
• Fun and engaging company-wide initiatives, including wellness programs, excursions, and themed events
• Job stability
• Life-long skills and experience

Go further with Foundever®

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. 

Apply today!