Job Description

Delivers consulting expertise focused on One Identity’s Safeguard and Active Roles Server products and enables the integration of these as solutions within external customer environments. Develops and offers software solutions in targeted industry segments that support the strategic, operational and financial goals and positions One Identity for rapidly growing business.

Builds on relationships and experience within One Identity’s partnerships both internally and externally, to provide guidance, formal training, direction and enablement for approaching, scoping and delivering successful engagements.

Is a customer and partner facing representative of One Identity’s Professional Services Organisation and Partner Program. Allows the showcasing of One Identity’s expertise, specifically in the delivery of One Identity solutions, thus enabling One Identity to provide:

• A better experience and project outcomes for customers and partners.
• Helping enhance sales of software and services.
• Providing maximum value in delivered solutions.
• Enabling shorter, more predictable project timeframes.

Responsibilities

Consulting Responsibilities:

• Serves as a subject matter expert to internal and external customers and partners.
• Uses expertise to construct and deliver specific solutions that encompass best practice delivery of One Identity technology.
• Engages in the delivery of consulting engagements that implement One Identity’s software solutions on-time, to scope and in accordance with the customer’s requirements.
• Utilises repeatable delivery methodologies that enable the implementation of software solutions that consistently meet customer requirements.
• Builds external alliances with customers and industry experts to gain and share information and industry trends.
• Works as part of a larger APACJ PSO team and learns from, supports and mentors other members of the team.

Presales Responsibilities:

• Participates in scoping calls and is responsible for constructing all technical elements of the engagements approach such that they can be used in statements of work and services order forms, Including assumptions, engagement scope, engagement approach and effort estimates.
• Is involved as a technical subject matter expert for the duration of the sale process and lifecycle. Seeks assistance from the larger APACJ PSO team where necessary.
• Constructs risk assessments and corresponding remediation plans associated with complex solution proposals. Seeks assistance from the larger APACJ PSO team where necessary.
• Develops mutually beneficial strategic alliances with customers and partners. Advises and councils key leadership on the latest principles, practices, benefits, etc. within their field and as they specifically relate to One Identity solutions.

Partner Management Responsibilities:

• Conduct the initial consultation with the customer or partner for all projects/deals where One Identity requires or recommends the involvement of PSO consulting.
• Reviewing all potential project risks or challenges and reviewing the customer or partner’s strategy for mitigating them.
• Exhibit subject matter expertise to the customer/partner with an aim to position One Identity’s involvement as a critical component to ensure optimal outcomes for partner lead deals. Seeks assistance from the larger APACJ PSO team where necessary.
• To form and build strong relationships with key delivery partner stakeholders so they understand the value One Identity can provide during their engagements and express intent to develop their skills in One Identity Software solutions.
• Understand the technical capabilities of external and partner consultants and assist PSO Management in tracking the history of individuals’ participation and performance in classroom enablement sessions and exams and project work and outcomes.
• Where required, assist with Partner Enablement – classroom, virtual and on-site.

Qualifications

• Strong hands-on technical experience with Identity Management solutions
• Experience in the delivery of Safeguard and Active Roles Server will be highly regarded
• Enterprise-scale experience with delivering Identity Manager solutions
• BS in Information Technology, Computer Science or similar, or 7+ years relevant experience
• Presentation skills with a high degree of comfort with both large and small audiences
• Prior work experience in a global Consulting position within a software and/or services company

Knowledge and Skills:

• Verbal Communication - builds effective relationships with a diverse range of stakeholders and confidently argues complex concepts, negotiating with tact and diplomacy on difficult issues.
• Interpersonal Skills - uses insight to build common understanding with groups and individuals and addresses difficult or sensitive topics in a way that provides a sound basis for mutual solutions.
• Organising and Planning - applies organisational frameworks to plan, guide and monitor complex projects and the work of the area in order to meet long-term objectives.
• Influence and Negotiation - uses leadership and expertise to effectively address stakeholder issues, influencing others to identify opportunities and broker long-lasting solutions.
• Organisational Awareness - develops new approaches and creates and amends business plans to align with understanding of organisational goals and address obstacles, creating linkages with other work areas to support aims.
• Problem Solving - develops and evaluates solutions with consideration for likely business impacts, developing contingency plans and ensuring customers are actively engaged in the problem solving process.
• Consultancy - addresses complex issues confidently with customers, using influence and expert analysis to highlight and address issues and create shared solutions that advance the customer’s business consistent with organisational priorities and an assessment of risk.

Why Join One Identity

-Collaborate with talented, driven professionals who are passionate about technology and customer outcomes

-Gain exposure to enterprise-grade sales, partners, and complex deal cycles

-Develop end-to-end sales skills, not just top-of-funnel activity

-Enjoy real ownership, visibility, and clear pathways for career growth

-Benefit from a culture that values innovation, teamwork, wellbeing, and performance

One Identity enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information andinfrastructure to help fuel innovation and drive their businesses forward. With team members around the globe, weintend to continue to grow revenues and add value to customers.

When you join our team, you will have the opportunity to build and develop products at a scale few others can provide.Our product portfolio serves a large base of customers, and we are addressing the strategic imperatives for enterprisebusinesses. Working with some of the most talented employees the industry has to offer, we provide enhanced careeropportunities for team members to learn and grow in a rapidly changing environment.

Why work with us?-Life at One Identity means collaborating with dedicated professionals with a passion for technology.-When we see something that could be improved, we get to work inventing the solution.-Our people demonstrate our winning culture through positive and meaningful relationships.-We invest in our people and offer a series of programs that enable them to pursue a career that fulfills theirpotential.-Our team members’ health and wellness are our priority, as well as rewarding them for their hard work.

One Identity is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: One Identityis committed to the principle of equal employment opportunity for all employees and to providing employees with awork environment free of discrimination and harassment. All employment decisions at One Identity are based onbusiness needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national,social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexualorientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or presentmilitary service, family medical history or genetic information, family or parental status, or any other status protectedby the laws or regulations in the locations where we operate. One Identity will not tolerate discrimination orharassment based on any of these characteristics. One Identity encourages applicants of all ages.

Come join us. For more information, visit us on the web at One Identity Careers | Explore Opportunities with the OI Team

Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed onquest.com/careers using our applicant system. Note: We do not use text messaging or third-party messaging apps likeTelegram to communicate with applicants, so please exercise caution if you are approached in this way and onlyinteract with people claiming to be Quest employees if they have an email address ending in @quest.com or@oneidentity.com

#LI-NS1