VyStar Credit Union

SVP Strategic Initiatives

VyStar Credit Union  •  Jacksonville, FL (Onsite)  •  1 day ago
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Job Description

At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement--available to all full and part time employees. Part time positions start at a minimum of 30 hours per week.

We encourage you to become a part of VyStar Credit Union's family of employees.

SVP Strategic InitiativesACCOUNTABILITY STATEMENT:

The SVP of Strategic Initiatives will play a critical role in driving the credit union's strategic growth by identifying, evaluating, and executing key strategic initiatives. The successful candidate will be responsible for overseeing strategic planning, mergers and acquisitions, financial technology (fintech) investment portfolio, Voice of Member program, enterprise process improvement, and leading key strategic relationship building with senior executives at other financial institutions. The SVP will need to work closely with other senior leaders, particularly related to planning, prioritization, and resource coordination to successfully manage the portfolio of strategic initiatives.

ESSENTIAL JOB FUNCTIONS

  • Develop and execute the credit union's overall strategic plan, including identifying and prioritizing key strategic initiatives that will drive growth and enhance member service.

  • The SVP works closely with relevant internal and external resources to ensure the smooth cross-departmental collaboration necessary to execute the organizations strategic initiatives. Driving outcomes to build consensus and execute to meet deadlines and targeted results.

  • Provide leadership to VyStar’s planning process, using industry-leading tools and techniques to continually improve resource estimation, prioritization

  • Lead the credit union's mergers and acquisitions efforts, including identifying potential acquisition targets, conducting due diligence, negotiating deal terms, and integrating acquired organizations into the credit union's operations.

  • Develop and manage relationships with investment bankers and other organizations to help identify potential partnerships and assist with regulatory approvals and overall execution.

  • Develop and implement financial technology investment portfolio and partnership strategies that will improve member engagement, increase operational efficiency, and drive revenue growth.

  • Develop and implement member service analytics strategies that will improve member satisfaction and loyalty, and identify areas for process improvement.

  • Identify opportunities for process improvement and lead initiatives to streamline operations and reduce costs.

  • Build and maintain relationships with senior executives at other credit unions to explore strategic partnerships and collaboration opportunities.

  • Develop and manage the budget for the strategic initiatives department, including developing and managing to defined Key Performance Indicators (KPIs).

  • Collaborate with other members of the executive leadership team to ensure that all strategic initiatives are aligned with the credit union's overall vision and mission. Deliver on VyStar’s commitment to Doing Good by participating in community events and sponsorships.

VYSTAR EXCELLENCE
Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job:

  • Focus: Focus your full attention by carefully listening to and observing client or member.

  • Connect: Consistently be friendly and approachable. Demonstrate your care.

  • Understand: Listen empathetically and ask questions (70%/30% rule).

  • Counsel: Recommend solutions based on your member’s needs and objectives.

  • Advance: Ensure that member’s expectations were exceeded.

  • Verify necessary follow-up actions

All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance.

JOB QUALIFICATIONS

Education and Experience

  • Bachelor's degree in Business Administration, Finance, or similar experience.

  • Master's degree is preferred.

  • 10 or more years of experience in combination of strategic planning, mergers and acquisitions, financial technology, member service analytics, operations, process improvement, and relationship building with senior executives at other credit unions, including at least 5 years in a leadership role.


Knowledge, Skills and Abilities

  • Proven track record of driving strategic growth and improving operational efficiency in a financial services organization.

  • Strong leadership skills, with the ability to quickly build relationships and lead high-performing teams.

  • Excellent analytical skills and the ability to use data to inform decision-making.

  • Excellent communication skills, with the ability to effectively communicate complex ideas to a variety of audiences

  • Strong project management skills, with the ability to manage multiple projects simultaneously.

  • Familiarity with the credit union industry and regulatory environment.

DISCLAIMERS AND WORK ENVIRONMENT
Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management.
The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects.

VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union.

No placement fee will be paid if a candidate is hired as a result of the referral, or through other means.

Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members.

Thank you again for your interest in this position!

VyStar Credit Union Human Resources

VyStar Credit Union

About VyStar Credit Union

At VyStar, our work is inspired by the people, businesses and communities we serve every day. We are focused on helping our members achieve their financial goals and building stronger communities for everyone. VyStar membership is open to everyone who lives or works in the 49 contiguous counties of Central to North Florida, 10 Southern Georgia counties, and past and present military members and their families all over the world.

We’ve always been about helping people in their financial lives.

Our story began 70 years ago when 12 founding members had one bold idea: to create a safe place for our military and civil service members to save and borrow money. Stationed at Naval Air Station Jacksonville, they called the credit union Jax Navy Federal Credit Union.

Still headquartered in Jacksonville, Florida, VyStar has grown to serve anyone who lives or works within our areas of service from Central Florida through Georgia. We’ve made it easy to join VyStar because we believe the more we grow, the more good we can do.

VyStar Credit Union is the second-largest credit union headquartered in Florida and now serves more than 900,000 members with assets totaling over $13.5 billion. VyStar is the largest mortgage lender in Northeast Florida and a major employer in the region with over 2,000 employees across the communities it serves. VyStar membership is open to everyone who lives or works in the 49 contiguous counties of Central to North Florida, 26 Georgia counties and past and present military members and their families all over the world.

Working at VyStar is more than a job — it’s an opportunity to build a lasting career and impact your community. If that sounds good to you, you may be the right fit for our team.

Industry
Finance & Insurance
Company Size
1,001-5,000 employees
Headquarters
Jacksonville, Florida
Year Founded
1952
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