Job Description

Role Purpose

The Planning & Business Management team is responsible for driving business management, financial governance, strategic planning, vendor governance, resource management, and cost transparency across the Enterprise Shared (ADA & FR) Platform.

The role will provide oversight of workforce planning, vendor spend, technology investments, chargeback and recovery models, executive reporting, and governance. The successful candidate will act as the central coordination point between Technology COO, Finance, Procurement, HR, Platform Controllers, and key stakeholders for Platform deliverables.

Key Responsibilities

Financial Planning & Governance

• Drive end-to-end financial transparency across workforce, vendor, platform, and technology spend, partnering with Finance and Platform Controllers.
• Manage annual budget, forecast and financial performance across the Future Ready organization.
• Support business case reviews, initiative funding requests and investment governance.
• Track technology investments and ensure alignment to organizational priorities.
• Identify cost optimization and productivity opportunities.

Workforce Planning & Resource Management

• Lead workforce planning, providing transparency, insights, and governance to support hiring decisions and strategic workforce priorities.
• Monitor recruitment pipelines.
• Drive workforce analytics and productivity reporting.
• Support leadership decision-making through workforce and organizational insights.

Vendor & Commercial Management

• Manage vendor relationships and commercial performance.
• Oversee vendor budgets, contracts, renewals and sourcing activities.
• Partner with GPS and Technology COO teams on contract negotiations.
• Monitor outsourcing and managed service engagements.
• Drive vendor rationalization and cost optimization initiatives.
• Ensure compliance with procurement, outsourcing and third-party risk policies.

Cost Transparency & Recovery Management

• Governance and execution of related recharge and cost recovery mechanisms.
• Support executive discussions on allocation methodologies and consumption reporting.
• Drive continuous improvement of allocation frameworks to strengthen cost transparency and accountability.
• Ensure compliance with Finance and Technology governance requirements.

Risk, Audit & Controls

• Coordinate audit, compliance and regulatory reviews impacting the Platform. E.g. GLAO, RCSA, internal/external audits, regulatory asks etc.
• Maintain governance documentation and control inventories.
• Strengthen preventive controls and operational governance processes.
• Ensure audit readiness across planning, financials, vendors and recharge models.

Job Requirements

• 15+ years in Technology COO, Business Management, Strategy, Finance, PMO or Commercial Management.
• Experience supporting senior Technology and COO leadership teams.
• Strong understanding of budget management, workforce planning and governance.
• Experience with vendor management and commercial negotiations.
• Familiarity with recharge, allocation or cost recovery models in large enterprises.

Location:

DBS Asia Hub

Job:

COO Office/Business Mgt & Support

Schedule:

Regular

Employee Status:

Full time