Job Description

Under the overall supervision of the Protection Coordinator in Costa Rica, and direct supervision of the AVR National Project Officer (Protection), the Senior Project Associate (Case Management (Protection) will be responsible and accountable for supporting the overall case management of the GAVR Programme workload in Costa Rica.

1. Independently lead and coordinate the implementation of the project. Monitor implementation of case-management activities to ensure work is proceeding according to established plans; analyse implementation difficulties and make recommendations for adjusting implementation modalities and work plans to best reflect changing environment on the field.

2. Regularly research, follow-up, compile, analyse and present information/data on national, regional and international developments on returns and reintegrations, reports, legislation and other relevant documentation, highlighting noteworthy issues for the consideration of appropriate parties.

3. Monitor budget expenditures for the caseload managed by the GAVR in Costa Rica by verifying availability of funds and maintaining a proper record of approved project budgets and their revisions.

4. Coordinate and monitor the administrative and technical aspects of the GAVR Case Management activities in line with IOM policies and donor requirements.

5. Plan, coordinate and conduct capacity building workshops for case managers as well as external parties.

6. Participate in meetings and conferences. Maintain effective liaison and coordination with local authorities, partners, United Nation (UN) agencies, intergovernmental and non-governmental organisations, donors and other stakeholders relevant to the project.

7. Coordinate the preparation of correspondence, briefing notes, presentations, narrative and financial reports. Ensure status reports are prepared and submitted in a timely manner.

8. Identify and document good practices and lessons learned and contribute to the development of Case Management Standard Operations Procedures (SOP), policies and concept papers to support the development of new projects.

9. Supervise the team of project associaters (case management).

10. Supervise and provide guidance and training to reporting staff.

11. Perform such other relevant duties as maybe assigned.

Required Qualifications and Experience

Education

• Bachelor’s degree in Political or Social Sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law or a related field from an accredited academic institution with five years of relevant professional experience; or,

• High School diploma with seven years of relevant professional experience.

Experience

• Experience in liaising with governmental authorities, national/international institutions, United Nations agencies and non-governmental organisations;

• Experience in working with migrants, refugees, internally displaced persons, victims of trafficking and other vulnerable groups; and,

• Prior work experience with international humanitarian organisations, non-government or government institutions/organisation in a multi-cultural setting is an advantage.

Skills

• Monitoring and Evaluation.

• Case Management.

• Strategic Protection Planning.

• Quality Assurance and Compliance.

• Change Management.

• Systems-thinking.

• Ethical Decision Making.

• Analytical Reporting.

• Crisis Management.

Languages

For this position, fluency in English and Spanish is required (oral and written).

Required Competencies

IOM’s competency framework can be found at this link Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage Demonstrates willingness to take a stand on issues of importance.
• Empathy Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 2

• Teamwork Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge Continuously seeks to learn, share knowledge and innovate.
• Accountability Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.

• Communication Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators Level 2, if with direct reports

• Leadership Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility Leads with humility and shows openness to acknowledging own shortcomings.

¿Como Aplicar?

El candidato debe enviar su aplicación por medio de esta plataforma.

La aplicación debe incluir:

• Curriculum.
• Una carta de interés (máx.1 página).
• Titulo.

Salario bruto: Special Short Term / G7 / CRC 1.857.384

Notes:

1. Solo se contactará con los candidatos preseleccionados.
2. Cualquier oferta que se haga al candidato en relación con esta convocatoria de vacante está sujeta a la confirmación de la financiación.
3. Este puesto está sujeto a contratación local. Solo podrán ser considerados aquellos que posean un permiso de residencia y de trabajo válido para el país en el que se encuentra el puesto.
4. El nombramiento estará sujeto a la certificación de que el candidato es médicamente apto para el puesto, a la verificación de la residencia, al visado y a las autorizaciones del Gobierno correspondiente, cuando proceda.
5. La OIM aplica una política de tolerancia cero ante conductas incompatibles con los fines y objetivos de las Naciones Unidas y de la OIM, incluyendo la explotación y el abuso sexuales, el acoso sexual, el abuso de autoridad y la discriminación por motivos de género, nacionalidad, edad, raza, orientación sexual, origen religioso o étnico o discapacidad.
6. La OIM no cobra ninguna tasa en ninguna fase de su proceso de selección (solicitud, entrevista, tramitación, formación u otras tasas). La OIM no solicita ninguna información relacionada con cuentas bancarias.
7. La OIM solo acepta solicitudes debidamente cumplimentadas presentadas a través del sistema de selección en línea de la OIM. La herramienta en línea también permite a los candidatos realizar un seguimiento del estado de su solicitud.

La Organización Internacional para las Migraciones (OIM) no discrimina por motivos de discapacidad, edad, identidad y expresión de género, orientación sexual, nacionalidad, identidad racial, creencias religiosas, entre otras. La OIM está comprometida con un entorno diverso e inclusivo y por ello su personal proviene de una amplia gama de entornos socioeconómicos y perspectivas del mundo. Se alienta especialmente las candidaturas de mujeres, personas afrodescendientes y personas LGBTIQA+ que se encuentren cualificadas y cumplan los requisitos de cada vacante

The International Organization for Migration (IOM) does not discriminate on the basis of disability, age, gender identity and expression, sexual orientation, nationality, racial identity, religious beliefs, among others. IOM is committed to a diverse and inclusive environment and therefore its staff come from a wide range of socio-economic backgrounds and world perspectives. Candidates from women, people of African descent and LGBTIQA+ people who are qualified and meet the requirements of each vacancy are especially encouraged.