Location: Hybrid/Plymouth - covering visits in the Southwest region such as Bristol, Exeter, Mid Devon, South Gloucestershire, South Hams, South Somerset and Teignbridge
Salary: £35,958 - £41,781 per annum
Hours: 36 per week
Contract Type: Permanent
Are you passionate about helping people build better lives? Do you believe everyone deserves a safe, secure, and stable home? Join Clarion Housing as a Sustainment Officer and be part of a team that’s transforming communities, one household at a time.
In this rewarding role, you’ll work closely with individuals and families who are facing challenges, offering the support they need to stay in their homes and thrive. You'll manage complex cases with compassion and care, helping to prevent eviction and promote long-term stability.
By coordinating with internal teams and external support agencies, you'll ensure residents receive the right help at the right time. From gathering essential information to maintaining clear, accurate records, you’ll play a key role in delivering a high quality, person centred service that changes lives.
What You’ll Need
A genuine passion for helping vulnerable people
Experience supporting individuals or families in complex situations
Strong knowledge of social housing and tenancy sustainment
Confidence working with external agencies to build positive partnerships
At Clarion, we don’t just offer jobs, we offer purpose. If you're ready to make a meaningful impact and help people take the next step toward a brighter future, we’d love to hear from you.
If this sounds like an opportunity for you then please review the full role profile Sustainment Officer and Behaviours & Mandatory Accountabilities OD Level 5
Salaries are just the starting point. Here at Clarion, we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here
At Clarion Housing Group, we support the responsible use of AI. Here is your guide to using AI during your recruitment process.
Closing Date: Thursday 30th July 2026 at midnight.
Interviews will take place on 19th 20th and 21st August 2026.
This is a hybrid role with a base location at our office in Plymouth. Candidates will be expected to work from the office at least one day per week.
You must have the ability to travel and cover visits in the Southwest region, such as as Bristol, Exeter, Mid Devon, South Gloucestershire, South Hams, South Somerset and Teignbridge.
This post is subject to Enhanced Adult and Child Criminal Record Check Clearance.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
This vacancy may close without notice.
We are Clarion - the country’s largest housing association. We provide a home to 360,000 people nationwide. We build more than 2,000 new homes a year and through Clarion Futures (our charitable foundation) we provide opportunities for our residents to thrive – supporting people into work, improving neighbourhoods and focusing on sustainability.
We exist because there is a housing crisis in our country. There simply aren’t enough affordable and suitable places for people to live. You might have experienced this yourself, or have friends and family who have.
We believe having a home to call your own is fundamental to being able to access the right opportunities in life. That is why our mission is to provide homes for those who need them most,
We’re all driven by this shared purpose at Clarion. We want to ensure that everyone has the opportunity to build a better future, and we’re relentless in pursuing it.
