Job Description

Microsoft’s Energy, Connectivity, and Sustainability (ECS) organization within Corporate, External, and Legal Affairs (CELA) supports the company’s environmental sustainability agenda through governance, market development, and enabling infrastructure required for long-term business growth. 

As AI and cloud infrastructure continue to scale globally, customers are increasingly seeking clarity on the environmental impacts associated with digital infrastructure—including energy use, water consumption, and lifecycle emissions. These topics are becoming a regular component of enterprise customer conversations and procurement decision-making. 

The Sustainability Commercial Enablement Manager will sit within CELA ECS and support Microsoft’s commercial functions by helping translate Microsoft’s sustainability commitments and progress into business-relevant narratives that can be used in customer engagements. This role will contribute to internal readiness by supporting field teams in addressing customer questions related to the resource intensity of AI and cloud technologies and the environmental impacts associated with digital infrastructure growth. 

Impact 

In this role, you will support Microsoft’s commercial teams by enabling effective customer engagement on sustainability topics related to AI and cloud infrastructure—helping ensure that Microsoft’s sustainability commitments and progress are clearly elevated in relevant customer conversations and aligned with broader business growth objectives. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more, and we are dedicated to this mission across every aspect of our company. Our Culture is centered on embracing a growth mindset and encouraging teams and leaders to bring their best each day. Join us and help shape the future of the world.

Responsibilities

Commercial Engagement Support 

• Support Microsoft Customer and Partner Solutions (MCAPS) account teams in preparing for sustainability-related customer engagements, including Executive Briefing Center (EBC) sessions and strategic account meetings. 
• Participate in customer meetings as appropriate to communicate Microsoft’s sustainability commitments and progress related to infrastructure growth. 
• Assist internal stakeholders in addressing customer questions related to the environmental impacts of cloud and AI technologies, including emissions, energy use, and water consumption. 

Customer-Facing Content Development 

• Develop and tailor sustainability-focused presentation materials for use in customer engagements, industry briefings, and executive meetings. 
• Prepare briefing documents and talking points for internal leaders participating in sustainability-focused customer discussions. 
• Maintain customer-ready sustainability engagement assets aligned with approved corporate messaging frameworks developed by the CELA Environmental Sustainability team. 

Field Enablement 

• Collaborate with MCAPS stakeholders to support sustainability-related seller readiness in conversations related to AI and infrastructure growth. 
• Contribute to internal briefings and readiness materials that prepare field teams for customer conversations regarding the environmental impact of Microsoft’s digital infrastructure. 
• Support scalable approaches to sustainability engagement across regions and industries. 

Cross-Functional Collaboration 

• Partner with internal stakeholders across Sustainability, Marketing, Public Affairs, and Commercial teams to align sustainability messaging with evolving customer priorities related to AI and cloud adoption. 
• Support ECS efforts to scale sustainable markets and infrastructure in ways that enable broader digital infrastructure growth. 

• Embody our culture and values
• Support colleagues and clients with empathy and respect
• Foster inclusive practices and ensure diverse perspectives are heard
• Embrace a global mindset, respecting similarities and differences in others.

Qualifications

Minimum / Required Qualifications:

• Master's Degree AND 6+ years work experience in corporate social responsibility (CSR), philanthropies, corporate affairs, government affairs, business and international development, or related area
  • OR Bachelor's Degree AND 8+ years work experience in corporate social responsibility (CSR), philanthropies, corporate affairs, government affairs, business and international development, or related area
  • OR equivalent experience.

Preferred 

• Experience developing customer-facing or executive-level presentation materials. 
• Ability to communicate sustainability or technical topics in a clear, business-relevant manner. 
• Experience collaborating across cross-functional teams.
• Familiarity with corporate sustainability topics such as carbon accounting, renewable energy, or emissions reduction strategies. 
• Experience supporting enterprise customer engagements (e.g., briefings, workshops, or executive meetings). 
• Experience supporting internal enablement or readiness efforts. 

Corporate Social Responsibility IC5 - The typical base pay range for this role across the U.S. is USD $132,200 - $258,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,800 - $278,900 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.