Job Description

About PCs for People

PCs for People is a national nonprofit committed to digital inclusion and environmental sustainability. We provide affordable technology and internet access to individuals and families across the country, helping bridge the digital divide and empower communities.

About the Role

The Sustainability Associate plays a key role in maximizing the value of donated and decommissioned technology by preparing, listing, and selling refurbished IT hardware across multiple e-commerce platforms, with a strong emphasis on eBay seller operations and marketplace optimization. From identifying non-mission sustainability items to testing, photographing, researching, pricing, and creating high-quality eBay listings, this role is responsible for driving online sales while maintaining accurate inventory and ensuring an exceptional customer experience. The position requires hands-on experience as an eBay seller, including knowledge of best listing practices, search optimization, shipping workflows, customer service, and order management. Success in this role requires a detail-oriented, tech-savvy individual who thrives in a fast-paced warehouse environment and enjoys blending hands-on work with digital sales operations to maximize sales performance and inventory turnover.

Key Responsibilities

Inventory Management

• Organize and stage tested IT equipment for online listing.
• Sort and categorize incoming sustainability inventory in the warehouse
• Maintain accurate inventory records and ensure items are properly labeled

Listing Preparation

• Photograph IT hardware with attention to clarity and detail for online presentation.
• Create compelling and accurate product listings across platforms such as eBay, and internal sales portals.
• Enter detailed product data including specifications, condition, weights, and dimensions to support accurate shipping estimates.
• Conduct basic product testing to verify functionality and condition. .
• Draft listings for review and final posting.

Market Analysis

• Research comparable products to determine competitive pricing strategies.
• Monitor market trends and adjust listings to optimize visibility and sales.

Operational Support

• Assist with packing and shipping sold items as needed.
• Maintain a clean and organized workspace.
• Perform additional duties as assigned.

Requirements

• 1+ years e-Commerce/eBay Seller experience preferred
• Basic understanding of consumer and/or enterprise-level IT hardware a plus
• Excellent computer/internet experience
• Strong analytical thinking, attention to detail, and problem-solving skills
• Excellent verbal and written communication skills
• Ability to photograph and upload accurate photos of items while maintaining a high aesthetic quality
• Strong attention to detail
• Passion for technology and continuous learning
• Ability to meet deadlines and work independently in a fast-paced, changing environment
• Must be flexible, self-motivated, and adaptable
• Comfortable working in a general warehouse setting
• Good organizational skills, attention to detail, and willingness to follow standard procedures.

What We Value

• Genuine interest in people, technology, and digital equity
• Compassionate, curious, and community-minded
• Graceful under pressure and adaptable in dynamic situations
• Collaborative teammate who brings energy and empathy to every interaction
• Self-motivated and solutions-oriented thinker
• Previous networking and/or installation experience highly desirable

Physical Requirements

• Prolonged periods of sitting or standing at a workstation or service counter
• Ability to frequently lift or move items up to 25 pounds, occasional lifting of up to 50 pounds
• Frequent use of computer, phone, and other office equipment
• Capability to communicate clearly in person, by phone, and over digital platforms
• Frequent bending, kneeling, crouching, and reaching
• Capability to work in various indoor non temperature controlled environments
• Manual dexterity to handle tools, and small components
• Extended periods of walking or standing throughout the workday
• Visual acuity to read labels and perform detailed tasks
• Willingness to adhere to physical safety protocols

We are a growing non-profit and expect this position to drive continued growth. We have a casual, fun, team-oriented environment.

Compensation & Total Rewards

At PCs for People, we are committed to providing fair, equitable, and transparent compensation. The final base salary offer for this role will be determined based on a variety of factors, including the candidate’s specific geographic location, relevant skills, specialized experience, and education or certifications.

In addition to base pay, PCs for People offers a comprehensive benefits package designed to support your total well-being:

• Health & Wellness: Comprehensive medical, dental, and vision insurance options.
• Retirement: A 401(k) plan with a 100% match on the first 3% deferred and 50% match on the next 2% deferred.
• Time Off: Vacation and Paid Sick Leave accrued based on hours worked, plus 12 paid company holidays.

EEO Statement

We are committed to creating a diverse and inclusive workplace. PCs for People provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.